New Spring Day Spa — Local services in Pleasant Hill

I normally never leave a review, even when the service is bad. But in this case it was horrible!

1. The masseuse hurt me. Like alot. I am sure I will be bruised tomorrow. She clearly had no idea what she was doing. This was evident because she frequently used one hand to massage me. I had to ask her to use more oil because at a certain point she was dry rubbing me. The pressure was too rough. I asked multiple times for her to be more gentle, for which she temporarily complied. She also roughly moved my body with no attempt to keep the tranquility.

2. there was no privacy. Yea I got my own room. But the masseuse kept the door open. Even when I changed! I assumed the door was broken. When I asked her about it she mentioned something about the heat and the AC. I mentioned this to the front desk on my way out and the receptionist seemed confused and simply replied, "The door should have been closed". I could literally see people pass by as I tried to relax. I heard everything happening in the hall and lobby.

3. the sauna and hot tub were supposedly broken

4. the place smelled like mothballs and chlorine.

5. the masseuse attempted to steal business from the spa by requesting that I text or call her personally next time. She made sure to say "dont tell the boss". She did this while I was supposed to be relaxing listening to soothing music.

The price is decent, but not for what you get. I swear I walked out more sore than when I entered. I will never be returning....

5/10/18

My boyfriend and I stopped in for a 90 minute couples massage a couple nights ago as a mini-reward for our 5k last weekend. I was so sore afterward that nothing sounded better than relaxing and getting a full body massage!

We scheduled over the phone, and then had a very friendly greeting when we walked in a few hours later. We were 10 minutes early but they got us into a room right away and started on time. The room was comfortable and clean, and the entire place smelled really nice. Music was at a good volume and there were no other distracting noises or voices while we were there.

90 minutes flew by but right on-the-dot we were being thanked and getting ready to redress. It was a wonderful experience. Boyfriend said his masseuse could have been more consistent with pressure. (Elbows in the back wasn't his favorite either). My masseur did great though through the entire thing. A nice medium amount of pressure (since that was all my sore muscles could handle this day).

We've been here in the past and had an equally good experience. Definitely give them a call to get the best deals through...

The ladies practically beg you for a tip in an assertive aggressive way. After checking out/signing your receipt they keep asking for a tip again & again & again. The couples 90 min massage was open last min for any day & time that week including the same day of scheduling which should've been a sign(thats rare all across the usa). My therapist had a hang nail or something that kept scratching me when I notified her several times she didnt stop to fix it or put on gloves for a smoother massage! They massaged only my back for an hour i had to ask several times for them to move to a different spot as my back was starting to get irritated from so much rubbing in the same spots. It was hot in the building & rooms. One of the therapist opened the door during the massage to let air in the room her own accord no one asked her to do that and it was extremely distracting to hear traffic & other loud noises on top of worrying about your privacy. They introduced the hot stones with 15 mins left of the massage. Dont go to this place no matter how convenient it may seem. They have openings...