I brought my 4 kids in for new coats as the weather quickly changed and they needed warm coats. Nobody greeted us or asked if we needed help finding anything, and we were in there for at least 20 mins. There were a lot of things for adults (lots of crop type coats if you’re into that 😝) but only paper thin coats for kids. The employees just glared at me and my kids the entire time we were in there, so I didn’t dare ask for help. NOT at all impressed! We ended up going to the Pleasant Prarie Costco and found a way better selection, price, and...
Read moreThis review is more toward the entire Outlet Mall Facility, and not directly toward The North Face store. I called customer service at The North Face and they said to take to my jacket to any store and they would ship my jacket back for me. When I got there, there were atleast 50-75 people standing outside waiting to get in. No one seemed to be concerned about social distancing nor did the Outlet Mall seem to reinforce it. I drove right past the store and got right back on the freeway and...
Read moreDrove an hour to go shopping google said store opened at 11. Got there was a door at 11Am, people in store folding cloths, and no one would come to door, finally called store and said it was temporarily closed. If you are gonna close your store maybe you should let people know online. Google my business and change your hours. About 8 people sitting out side waiting to get in and no one would even come to door. Customer...
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