David's Bridal Plymouth Meeting PA — Local services in Plymouth Township

Picking up your daughter’s wedding dress should be a positive experience and it was not for us. Never ever again will we purchase a dress or get a dress altered at David’s Bridal! We had a great experience when purchasing the dresses with the sales person but pure hell when picking up our dresses with young girls who just didn’t care. One who left in the middle of our appointments to go home and one who didn’t care what issues we had with my daughter’s wedding dress.

Specifically, we had a terrible experience at David’s Bridal in Plymouth Meeting when picking up my daughter’s wedding gown, my Mother of the Bride gown and my other two daughter’s bridesmaids dresses. We spent well over $900 in just alterations between the four of us and expected them to not only be completed but to be perfect especially with my daughter’s wedding dress which was the only one with issues.

First, the bustle wasn’t completed and the young girl assisting us had to complete it while we were there. Second, the hem was not finished and the young girl assisting us had to complete it while we were there. Then when we saw the back part of the dress where the snaps were it wasn’t laying properly on the left side so we pointed it out to the young girl assisting us but she was leaving for the night so she said the other young girl would handle it. Then we were making sure the bustle looked ok and the other young girl told us that she had other appointments coming in and needed the rooms open even though me and my two daughters were done out of the other rooms so only one dressing room was being occupied with my daughter with the wedding dress so we felt like she was rushing us. It wasn’t our fault that the bustle wasn’t completed and they had to spend time actually creating the bustle while we were there! That’s what took time and then my daughter had to try it on again to make sure it was ok before signing off on the paperwork which is all they were pushing us to do to get us out of there. Also, when I asked her if tacking down the part of the dress where the snaps weren’t laying properly would enable the snaps to still snap and she answered me in a condescending tone like I was stupid but I told her I am not a seamstress so I don’t know and that is why I asked. She was so rude. So she tacked down the material and didn’t even ask us if it looked ok. Again, rude.

Then she said my daughter could take off her dress. My daughter asked me to help unzip and unsnap it. I was struggling and not once did she ask to help us. She just stood there and watched. Then my daughter asked me to help her put her gown in the bag on the hanger and we were struggling and, again, she just watched us. Then I said to my daughter, let’s put the bottom in the bag first and then the young girl assisting us jumped in front of us and said it needs to be bustled first, like we were supposed to know that! Very rude.

Is this why David’s Bridal stores are closing?

As I said, picking up your daughter’s wedding dress should be a positive experience and it...

This was my first and only time ever getting a dress altered at David’s Bridal. I would definitely not recommend their alterations department to anyone! As a soon-to-be bride, picking up my wedding dress should be an exciting time. Unfortunately, my experience was awful at the Plymouth Meeting David’s Bridal.

I was picking up my wedding dress along with my mom’s mother of the bride dress and my sister’s bridesmaid dresses. We were excited to pick them up and see all of the visions we had at our last appointment come to life. However, we were dealing with workers who didn’t care to make our dresses how we discussed and signed paperwork on when we dropped the dresses off. Everything you discuss with the seamstresses is documented and signed off on, but clearly that doesn’t mean anything. Their mistake of not putting the bustle on my dress (which they were supposed to) resulted in them having to do it on the spot and rushing my appointment when I had other concerns with my dress. Also, the hem was not completed, as they had to re-pin and cut the dress while I was there. The worker that was helping me with my alterations left not even halfway through my appointment and said another worker would take care of my dress, without even checking to hear my concerns or if I liked the way the dress came out. She told me to “have a great wedding”, meanwhile I was standing there with the dress on unhappy with some of the things that were done/not done with it.

After the original seamstress left, the other seamstress was more worried about all the other appointments they had (when there was only one other person who came in after us) and was rushing me with my appointment. If my dress was complete in the first place, I would have had plenty of time for my appointment. However, my dress was not complete and there was time spent fixing their mistakes. Any questions that my mom and I had were dealt with ignorant and rude answers. None of us are seamstresses, and we had questions about the way the back of the dress appeared with the snaps. After she fixed the issue with the snaps, she didn’t even ask what we thought of it.

Finally, after getting out of the dress and finishing the appointment, when I stepped out of the dressing room, she handed me a clipboard and didn’t say anything to me. I guess I was supposed to sign it. She then stood there while my mom and I struggled to get the dress in the bag and told us we were doing it wrong. She grabbed the dress out of our hands and put it in the bag after watching us struggle with it and not asking if we needed help.

As mentioned earlier, I would definitely not recommend David’s Bridal Plymouth Meeting for alterations. It’s no wonder why they’re closing a bunch of their stores when you’re dealing with people who don’t want to work or help you. An expensive dress and expensive alterations price isn’t worth the headache and hassle of getting alterations done at...

Today, my mom and I visited David’s Bridal in Plymouth Meeting to look at wedding and bridesmaid dresses. As we entered the store, we were immediately greeted with a genuine welcome and smile from Danielle. She asked how she could help us today and I told her that we would like to browse at dresses. She congratulated us and explained the rundown of the way things work at David’s Bridal. She also told us that we could schedule a time to try on dresses today. She was clearly helpful in making our trip worthwhile. She was super informative and detailed and was able to provide details and examples. She was very personable and genuine. Before we browsed, we scheduled an appointment for 3:00. After we looked around a little, we left to get lunch, and came back. Immediately when we walked in, two ladies greeted us, Leighanne and another girl with brown hair, just didn’t get her name. Both girls were super welcoming and energetic. The girl, unknown name (sorry), helped find the dresses I picked and was super helpful and personable. Then, we went to the back and Leighanne helped us with everything. She was extremely supportive and straightforward. She could style the dress in so many ways, giving the bride a variety of options. Leighanne has an eye for style, design, and size. She gave such helpful tips in regard to sizing and her compliments were so real. I appreciated her help and patience in working with us. She was also extremely informative. Lastly at checkout, both Danielle and Leighanne were patient, helpful, and informative. They put everything in such a positive perspective for me. They helped make the experience super exciting. No stress or worries. All of the staff that helped us today made me feel confident and beautiful! Great experience, cannot wait...