Dell's Home Appliances — Local services in Pocatello

I recently purchased new appliances for a new house including a fridge, stove, washer and dryer. After investigating MANY appliances on the internet, deciding which brand I wanted to get, and determining who in the area sold them, I decided upon Dell's. Going into the showroom to physically look at the appliances I was greeted by a salesperson who showed me around and answered all of my questions. I actually ended up purchasing the appliances before I officially closed on the house. There was no problem with delaying delivery until after closing

While the purchase experience went smoothly, I was more impressed with the delivery. The delivery people arrived when promised and took pains to ensure that nothing in the house was damaged while moving the appliances. They also took extra time to ensure that all the appliances were functional and even recommended, then switched, the hinge location on both the washer and dryer.

While I find the internet extremely valuable to obtain information about products, I prefer to use smaller, non-franchise stores for the actual purchase - especially when they have the same price's as a bigger franchise. I feel that I got a better installation service from Dell's than I would have from a...

We recently purchased a new fridge and stove/range from Dell's. Overall the whole experience was great. The sales guy in the showroom was helpful, the prices were reasonable (especially the delivery charge, which included removal of old units), the delivery timeline was great, etc. I was especially impressed with the delivery guys. Most delivery guys I've dealt with left a lot to be desired... the two that came to our house were 5 minutes early, very polite and profession, did an effective job, and didn't break anything (what?!). We were very impressed. I'd highly recommend Dell's and would definitely use them again...

Tried to buy local and will forever steer clear of Dell’s Appliances in the future. Bought a stove, it arrived with a broken element. Matt’s customer service is horrible. They said “Return the stove and go else where”. Nothing about this purchase was smooth or pleasant. A one star is too generous for the service received. Once we got the manager Rick involved fair customer service was finally received. The element on the stove was fixed within a week. I’m still leary in the quality of the stove as it arrived broken and how Dell’s will handle future problems. Will I purchase from them in...