O'Reilly Auto Parts — Local services in Port Angeles

Went into this O’Reilly to get help with a simple blinker relay fuse, They didn’t have the part so they said that they could try a couple other things and see if some of their relays would fit and see if it would work, push comes to shove and I have to order a special part. I was more than happy to do that, They told me that they would have somebody calling me either that Saturday or next Sunday and if anything Monday at the latest, and that I DID NOT have to pay for the part until it got there. I’m thinking Great they’re gonna let me know when the part is going to get here because I really need those Blinkers to turn and Saturday goes by I’m not worried, now it is Sunday and I figured I might as well Just call and see if they have an ETA. Well, because my part is coming from out of state, there is a shipping fee that they don’t pay for And nobody let me know that I had to pay for the shipping fee for it to even get here, so now it’s been all week with no blinkers and now you guys want me to come in and pay the shipping fee? Let’s just say if you know that that part needs to be paid for Here maybe you should call me and let me know. So I don’t have to wait another damn week for some blinkers.

lady’s and gentlemen if you order a part from them make sure your orders...

A trip planned from Seattle to the Olympic National park was the plan, and then the alternator blew. We were 153 miles away from anyone we knew or anything familiar. After losing power, a battery jump, a battery replacement and multiple attempts to purchase an alternator for our Honda element, we called O’Reily auto parts. The assistant manager Chelsea answered the phone, how lucky. She guided us in to the parking lot, staying on the phone while we drove , she had the parts, two, one new and one used, and assured us we could repair the part in the parking lot or she could possibly recommend someone local who could. Chelsea was exceptional, 1,000 star service, knowledge, kind, friendly, helpful, I mean absolutely the best service i have experienced. She had the parts, the gentleman in the store at the time was someone she knew and connected us and he helped change our alternator. Chelsea included a great pizza place in port Townsend as well so our trip would not be a total mishap, and she was also spot on about her recommendation. If i had a company I would hire her in an absolute minute. What a as asset she is and a kind soul. Thank you Chelsea and Good job O’Reily on your hiring and inventory!...

Today Cory assisted me in finding a brake lightbulb for my Toyota Camry! He was kind and courteous, and answered my questions. Excellent Customer service and good cheer. I went home and was able to open up the compartment where the bulbs are for the back lights, Removed the burnout bulb Dropped the bulb into the compartment because I had not attached it properly! No space To put one’s hand in to get the bulb out, so I drove back to O’Reilly’s and Cory Was kind enough to come out Remove the bulb out of the compartment and replace the bulb properly. Been coming to O’Reilly’s for years, fair priced and awesome customer service. A happy...