After opening a few lines with them I went back in to sign up for a discount with my id badge as I was told I could do when I called customer service. But when I went in the sales person told me to do it on the app myself or go to the cooperate store. I asked him for the address of the cooperate store and got a response of “google it”. They are not the Verizon cooperate store. They’ll help you open a new line and sell you their phones with accessories avoiding to tell you the cost of each item(i should’ve seen a red flag there)Don’t expect any other help from them because they “are a thrid...
Read moreOn Tuesday I came in and ported my number over from T-Mobile and Everything went smooth that day. I ended up ordering a watch from online, but it was not connecting to the cellular so I went in today February 18 2024 at 11 AM. The person that was working there informed me that he was going to charge me $40 to set up Apple Watch on my account. I feel this is ridiculous when it just takes a little bit of time to make a customer happy and set up a product that you purchased from their company. Because it’s just hard to find a good cellular provider nowadays. I won’t be purchasing anything else...
Read moreSome fraudulent stuff going on in this store , employees bonus at the cost of the communities unfamiliarity with technology. It’s disgusting , taking advantage of older people , signing them up for things they didn’t ask for.
You should be ashamed of yourselves , to anyone reading this . This is not an actual Verizon just an authorized retailer , go to a real Verizon to get actual Verizon service without...
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