Dr. Coffee Coffee Services — Local services in Portland

Could not recommend Chris and the team at Dr. Coffee more. I have a used Linea Mini and it was exhibiting a variety of concerning issues including no hot water, zero pressure on steam gauge and some leaking within the internals.

When it went down, I looked into the two other options in Portland and one was very expensive (bench fee, etc...) the other was booked out many months out for service.

Chris and the team got my machine in within a couple days, fixed it same day and explained all the things that were wrong. He also took the time to check some peripheral wear/tear parts and even replaced a few other things that were about to fail or causing issues.

My machine came back working like new and shiny/clean. They went above and beyond and the price was a fraction of some of the other options. It was incredible, I'm kind of shocked I had never heard of them before.

Some of the best customer service I've experienced in a very long time. Keep up...

I was having a series of concerns that I finally got addressed and I'm beyond pleased. Even my travel arrangements to and from Portland was accommodated. I dropped the machine off Monday and picked the machine up on Wednesday. Everything was fixed and then some.

Fixed the reported issues, addressed a rattling sound I got after the previous repair from the big-wig seller, and polished it up beautifully.

In every interaction Chris was polite, professional, and knowledgable. Im so glad I found such a service much closer to home. The personal touch of this service I found to be much more valuable than sending the machine out where its even warrantied. I will be back with any and all concerns.

Serviced Machine: ECM Synchronika w/flow control. Reported Issues: Loose steam arm, no hot water dispensed from...

It’s alive! Andrew was amazing and patient and took the time to figure out what was wrong with my commercial espresso machine. He came and tested parts before ordering and asked me if I wanted to put on the new parts that he had readily available in his magic coffee supply truck. He taught me enough about my machine to be able to trouble shoot if it was ever not working again (especially by my own human error 😜). Most espresso machine and repair providers are essentially unaccessible, with long lead times, impatient, and short. Andrew responded to my inquiry quickly, fixed it the same day and was an absolute professional. No wonder they call him the...