Rubinette Produce Market — Local services in Portland

Update: Thank you so much for the thoughtful reply. I had to go back through my statements as I remember it was the trip right before Providore started their holiday displays. The transaction was on 10/08/22. It was the pre-bagged mixed greens with the frisée added.

I feel really bad for this review, but I feel as if it’s my responsibility to the consumer as a warning to always thoroughly wash your produce, even if it says it’s already washed.

I have been a Providore costumer (formerly Pastaworks) for as far back as I can remember. A few years back, after they moved to their most recent location, I began purchasing the Rubinette prepared mixed greens at least twice a week because they were absolutely delicious. I was hooked, best salad mix I’ve ever tasted. However, the last bag I ever ate contained the dreaded norovirus. Let me tell you that I’ve never been so violently sick in my life. I won’t get into details, but it was 48 hours of hell that I wouldn’t wish on my worst enemy.

The next time I went into the store, I had expressed my concern to a man that was wearing a Rubinette logo. He was very nice and seemed very concerned. He refunded me the money for my last bag, gave me a free bag, and a gift card for more produce. He was kind and it was a kind gesture, but I have not eaten or purchased any more produce since that last bag that made me sick. Which really saddens me because they have such a great selection.

The reason why I’m posting this is because these companies (e.g. farmers) have a responsibility to keep their customers safe from contaminated food. I can’t even imagine an elderly person or a child going through what I did.

Side note: why did I wait so long to write a review? This was triggered after watching a documentary on FDA regulations which ultimately leaves it up to us as consumers to hold all produce companies responsible for food-borne illnesses. I still haven’t forgotten how sick I got and felt that it was the right thing to do to warn others. Giving three stars because if I had no fear of getting sick again, they would still be my main source...

Rubinette is an amazing place to discover new produce — fruits and vegetables you've only read about on chefs' blogs, and things you've never seen before. Beautiful in-store displays include labels to tell you the produce origins.

They really care about customers, too. I once emailed a question and got a personal phone call from the store manager. He went above and beyond in answering my question, but also in making sure I was happy with my purchase.

If you've not been there before, look for the sign for Providore Fine Foods. Rubinette is inside, with other fabulous markets for local and important pantry goods, meat, seafood,...

Rubinette consistently has not only the most delicious and beautiful produce but a thoughtful selection. I have yet to be disappointed with what I’ve found! I always base holiday meals around what magical produce is in season and found at Rubinette. I also so appreciate the details and depth of knowledge the owners bring to their market. Lastly, I love that so much comes from local sources and the owners have close ties with...