Arrosto — Restaurant in Portland

What happened to Arrosto?!?! Arrosto has been our favorite chicken place for years since moving to Portland. We used to eat there about once every week or two. Since reopening a few months ago we've tried twice and the food is now garbage. The chicken flavor is just not good...tonight tasting more like chicken bologna than a delicious roast chicken. Also the cuts are all wrong compared to before...wings and legs still attached to breast and thigh. The potatoes are undercooked, crunchy and not smashed or crispy anymore....honestly taste undercooked and microwaved. Are they even cooked with the chicken anymore??? The salad tonight didn't have croutons and the cheese is now shredded and premixed.

I'm right now not eating the full bird dinner we bought because the flavor and texture of everything but the focaccia is just bad.

The new ordering method is fine-ish once you know how it works, but no method to talk with anyone and definitely very impersonal.

Unfortunately, I won't be ordering here again which is really really sad as this has been our favorite chicken place...

First time ordering since they reopened. I love Arrosto, but i am a bit disappointed with the changes. 1) the focaccia used to come pre sliced, now its one slab that we had to cut and did so conservatively which amounted to 3 tiny slices (enough for 2? No) 2) We received one pitiful serving of Arrosto sauce which is the crown jewel in this meal. This amounted to about 1T per person that we fought over. We used to be able to order extra, but now the only option is to buy an entire bottle which is an extra $8. We aren't all in the market to buy an entire bottle of sauce with short life span. Can you plz bring back being able to order extra? 3) There were enough potatoes to feed 5 people which was confusing. We would have preferred less potatoes, to getting sauce for 2 and focaccia for 2. Hopefully these things can be adjusted...

Been ordering here for a long time. Sometimes the portions are inconsistent but I have always found the taste of the food to be great. Recently ordered a family dinner and they forgot to add all the sauces. By the time I got home and realized, they were already closed. The food is emphasized by the sauces (not to mention you cant have a Caesar salad without the Cesar dressing). I emailed them hoping they would own up to their error and make it right but never heard anything back. What happened to actual...