Always friendly. You usually get a hello when you walk in the front door. If they are busy helping another customer, they always make sure to come find me when they are free to see if I need any help. I was apprehensive shopping here, because I thought the prices would be too high, (since they are not a giant chain store) but after purchasing my first bag of holistic cat food (and many more after that), I have since bought and awesome litter box dome, which I have not been able to find elsewhere in Poway. When I brought it home, upon putting it together, I found a manufacturer defect. I called Kahoots right away and spoke with Debbie. She said they would get another shipment in that Thursday and that I was welcome to use the little box until then. That was great, seeing I wasn't sure kitty was going be happy with the litter dome. So it was great to have it for a test period. I am happy to report kitty loves his dome and so do we. I highly recommend...
Read more**SIX STAR REVIEW!!!!!! Kiki is incredibly awesome!!!!!! My family and I have known her since our Shiba Enu Kuma was a puppy (almost four years). We followed Kiki to her new store in Poway. Kiki has a special gift with animals and Kuma (and us too) absolutely loves her. Talented, bright and quick on the uptake. A true professional with fantastic pet “bedside manners”! She is highly organized top talent with corporate knowledge. Kiki is the best! Kiki is leadership/management material! Promote...
Read moreKahoots customer service refused to provide additional information regarding their Kahoots brand dog food. Apparently the manufacturer information and additional nutritional information is top secret. The website only has very basic details. Im glad my dog enjoyed your salmon food sample but how am I supposed to feed a food that your company refuses to provide detailed information that should be readily available and disclosed to anyone who shows interest in your product. No transparency with...
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