J W Jewelers — Local services in Prince Frederick

Came in to sell silver

1st visit) Went quick offered 30 per coin sold 2 (market at the time 33.17)( not much was said but was quick friendly and fair 5 star no problems)

2nd visit) A different lady said I threatened them with a bad review if they wouldn't take my counteroffer because they offered 28.80, I would have still liked 30 because this was in the same week, but the market dropped a few cents, and I said quote "I notice you guys don't have many reviews recently and if I were too leave a good one would you do 29 a coin?" I was met with much hostility and rudeness, I remained polite, left and went back hoping to see the 1st lady, the 3rd time but was met with won't accept my business, because I "threatened her cousin" and even after that uneasy interaction I left nothing and then had to explain to the 1st lady when I went back and the guy in the back agreed he didn't take it that way because I had literally talked over her when I heard her say that to him because no that's not what I said. I'm leaving this because when the market proceeded to go back up higher then the 1st visit I was met with subtle hostility on the 3rd visit from the assumptions made on the 2nd visit then offered 28 per coin. (Mind you this guy (in the back) said when I left the 2nd time "you'll be happy you didn't sell the market supposed to go back up" and not only when it did more than before I was offered even less. I not only had bad service but the 2nd lady completely made her own narrative of what I had said in a second, and shared it with the 1st lady. Which affected how she treated me compared to the 1st visit. They didn't deserve my business, that was not only untrustworthy service, 1st visit I would have left 5 and was trying to build a relationship with at least one of them, after the horrible interaction with the 2nd, but this is me having one -5 star and last one brought it back to 0. Just be mindful if you go here they're not trustworthy people to do business with. Also I hate leaving bad reviews but If I do it's when it was that bad. I will be sure to not go back. (Don't think the bad reviews are fake, this place is fair one second to unethical behavior with gaslighting...

Shannon at JW was a dream to work with. I was looking to sell a silver bar, and she gave me an honest, upfront price, and was very straightforward.

Another local jeweler where I usually shopped in Prince Frederick offered me less than half of what JW offered. That company wanted to buy it at a scrap price, which really made me angry. It felt like they were trying to take advantage of me. Thank goodness I went to JW first. And I will be going here from now on.

Also, you can ignore all the negative three-word reviews for this company. Notice that they are poorly written and spelled wrong. I have it on good authority that those negative reviews are a smear campaign and should be reported to Google. I am going to report them ...

Edit- My husband got my ring repaired, and I was satisfied with their service this time. We ended up getting a couple rings sized and had to return due to sizing errors. Nothing was ever done on time and they do not reach out to you like they say they will. They are also not open on time and show up as they please. My husband ended up purchasing my wedding ring here. We got married 9/7/24 and a diamond has already gone missing from my ring. I do not clean or shower with my ring on there is nothing I could have done to make this happen. This is totally unacceptable and incredibly disappointing as I’m supposed to be wearing this ring for the...