Dickinson Jewelers — Local services in Prince Frederick

I love Dickenson Jewelers!! Claude and Cathy are fantastic, loving and very friendly. I have had nothing but the utmost pleasure dealing with Sam also. She assisted in my latest piece of jewelry I’m had custom made. It’s so beautiful and couldn’t be more pleased with it. Sam was patient, gave me several options. I would tell her what changes I might like to see to each design. She was so very patient and worked until we came up with two final options. The final option is stunning. I’m so happy. The first custom piece was designed from a piece my Marine gave me as a gift. I dealt with Claude and he took his time giving me all the options available and the cost before i ever made decisions. You get what you pay for—quality, excellent work and service. I’ve dealt with plenty of salespeople there and they all have a special knowledge and personality that never turns you off. I walk in and feel right at home. They have an awesome number of regular customers!! If you’re looking for amazing jewelry and some one of a kind, Dickenson’s is the...

My husband purchased a pair of gold earrings from Dickinson Jewelers for my birthday and prior to that other jewelry without incident. Typically we were very pleased with the service, knowledge, and professionalism. However, 6 months ago I brought back the gold earrings for an exchange or repair as the stones fell out. I was advised that the earrings were under warranty so they would repaired and returned to me which seemed reasonable to me. I thought maybe 30 days would be a reasonable timeframe. I returned to the store time and again for the past nearly 6 months only to be told that they had not received them back from the manufacture and the warranty was with the manufacturer. No other information was available. I requested a new set of like earrings or the return of my $367.00 or my original earrings. I believe I have been generous with my patience. I’m very disappointed with the outcome and the owners lack of concern for the return of...

It’s very funny how their negative reviews keep disappearing all the one and two stars and people with horror stories don’t get to have their reviews read because they claim it’s fake and spam however I’m a paying customer with documents that was denied a jewelry repair in the timeframe and was actually told over the phone verbally as well as the written contract that my item would be fixed zero charge they got me on hold waiting for 10 minutes asking to go see how much it would cost from one of the bosses when I told Them the owners wife had already notified me and told me that it would be zero charge as I was within the return policy window this is not spam I’m willing to take a lie detector test this company will screw you out of money and overcharge everything they do for you double price jewelry etc. just do yourself a favor go...