Image Arts — Local services in Princeton

I spent an hour working up a quote with Kirsten on a complex framing project. At the end, I agree to the price and we arrange a meeting a few days later for me to bring in the art and finalize. A day before that date, I get an email from the owner, Jim Lee, as follows: "I am the owner of Image Arts, the framing store you visited on Saturday. After discussing your requirements with Kirstin, we regret that we will not be able to accommodate your project." This is really weird. So I try to contact Jim by email: "A little feedback please on why not?" His response: "simply a business decision." Well that's a non-answer, right? So I'm still wondering what the heck went wrong. So I make multiple attempts to call Jim to discuss. They refuse to take my call. These people are weird, this place is weird, and I recommend you take your...

I'm afraid our encounter with Image Arts was a disaster. The wire for the picture they framed (at substantial expense) broke after about two months. This meant not only a pile of glass in our living room and a cut hand (endless particles of glass). Above all, this meant a damaged--and invaluable picture. While they agreed to fix the frame (and in the process changed the wire height meaning we had to rehang it from scratch) they offered nothing for the damaged picture which was entirely their fault. We're now out an invaluable picture in addition to the headaches. I've never had a frame fall from the wall before--much less one so expensive--but that's what I got...

Jim, Jay, and Kristin are lovely! I've had several of my digital illustrations printed by Image Arts and I'm always so impressed with the quality! The prints look exactly like how they do on my computer--the colors are vivid and bright and the lines crisp and clear. Whenever I have a client in the Central Jersey area, I always refer them to Image Arts. I can't thank...