Walked in with my service dog after a while of looking. The women working asked me to leave since no dogs are allowed. When I told her he was a service dog she told me he wasn't and wanted me to leave she continued to tell me he wasnt a service dog, like she knew me... me and my dog have been a team for 4yrs it wasnt until I showed her photos of him at Disney she relaxed. extremely rude and does not know or understand the ADA law. I tried to educate her and she continued to tell he wasn't a service dog. Apparently I don't look disabled. Won't be returning also will be reporting to the ADA. Please educate your staff and learn to be polite.
Update: after calling the store explaining what happened the owner was very kind and apologized for her staff, she allowed me to explain the situation and will be speaking/ educating her staff about the ADA. Thank you for...
   Read moreI visited this store in November when I was visiting Punta Gorda (I live 3 hours away). Their children’s clothes are phenomenal and I spent about $90. However one of the items was a Christmas gift, which I had to take to NY, and I discovered it was the wrong size. I managed to drive the 3 hours to come back to visit today and I took the item back to the store to request an exchange. (I was also hoping to buy a few more things because they have such adorable children’s clothes!). Well, the sales lady (not the owner) refused to help me, stating the store policy of 30 day exchanges. She wasn’t even nice or sympathetic about it. UNBELIEVABLE! However , the owner got in touch with me and offered to make it right. I went back to the store today and Denise was absolutely amazing. Great customer service!...
   Read moreEntered this shop at 7:55pm. My family was approached by the clerk saying the store is closed please leave. I replied we want to look at one item and we will leave. Clerk said we do not allow open drinks in the shop. Please leave. We live in PG and used to frequent this shop and purchased items. No more. I like yo support local shops however please do not support this shop. They do not...
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