GameStop — Local services in Puyallup

Decent normal selection of games and gaming related merchandise for a small gamestop location.

Been here a handful of times and have to say this last visit will definately be my last because of awful customer service each and everytime. Im a patient man, military service got me used to the "hurry up and wait life", but to be standing in line for a solid 10 to 15 minutes with others while the associate. More than likely a supervisor or manager since they were the only employee working is pretty sad because she wants to make small talk and flirt with a guy who finished his purchase 10 minutes ago.

I know what its like being the only employee as manager or sup running a store at a certain time until someone clocks in but this really was sad because its not the first time the lady with the yellow highlighted hair has done this. Simplu acknowledgement of other customers and assisting them first and than continuing her small talk with the guy would have gone along way to provide decent to good...

Traded in Xbox 360 R2D2 Star Wars Edition plus about 30 games in great condition. Employees fought over the credit of the trade-in. They also misinformed me about the return policy. Told me 30 days for full refund. Come home to read back of receipt stating 7 days. A dozen games weren't acceptable trade-ins according to them. They all work fine, do not stall/skip. They were light scratches. They also told me my Xbox One will come WITH 2 games that I pick. Check my receipt when I come home, and I am charged for both. Horrible experience. Regret doing a trade-in. Not even sure why I followed through with it. I guess because it took almost 2 hours to go through it all, I didn't want to go through it again so I just went with whatever they offered. I was excited to get an Xbox One. I've been wanting one since before it was released. They completely ruined my excitement. Thanks Gamestop and it's employees. You will probably have a return very soon. Not sure I can get my 360...

Extremely helpful.

I was at a different store trading in items. While the staff was pleasant, they let me trade in 3 controllers (one was limited edition 😑) and never told me I needed a controller to trade in my system. Even though they seen me with the system. Because it was a "separate transaction" I could trade it in.

Came to this store in the mall, Chris got me situated to where I could trade in my system and get full trade credit towards upgraded console.

I did call beforehand and he was able to answer all of my many questions. Had everything ready for purchase and a pleasant attitude. Also informed me on all discounts on my items. Saved $45 in all 🥳.

Playing Elden Ring 💍 right now, still appreciating the great...