911 EXPRESS TECH — Local services in Radcliff

I took my laptop to 911 express tech, which was a great experience we discussed pricing and estimates upfront. I had all the information I need before making a decision upon getting the required job done on my laptop. The customer service was great as the required job continued I got updates from services techs to let me know what status the repair job was and what was done and not completed. I must also say I got a few extras within the deal which was nice. They worked out all the bugs on my laptop in time for the start of the semester and improve the speed of the laptop by adding more GB's. I'm not a computer geek I just need it for classwork! I also got a monitor out of the deal for 50$ which was a great help because not I can do classwork faster without printing thousand of pieces of paper. I write a document on one screen and use the other for information to use on the paper. I was satisfied, when you get your items back there is a remote access you have for a limited time in case you have tech issues. They will remote in and fix or help with your issue which I thought was great to have your own tech support for a few weeks. I would use them again he gave my laptop a few more years of life until I figure out if I...

So I broke my laptop… while yawning. Yes, YAWNING. One big stretch, hand slipped, and I accidentally open-palm slapped my laptop like it owed me child support. 💻👋💀 Screen shattered instantly. I sat there in stunned silence like, “Did I just Mortal Kombat my MacBook in my sleep-deprived state?”

I brought the poor thing into this repair shop and let me tell you — these absolute tech wizards looked at it like, “Ah yes, another case of Death By Yawn,” and got to work. Fast, friendly, and so chill they probably do yoga with motherboards on weekends. They didn’t judge me, didn’t laugh (out loud), and charged me so little I checked my wallet twice like, “Is this a trap?”

If I break my laptop again — whether from yawning, sneezing, tripping, or just existing — this is where I’m going. 10/10 would recommend to anyone who lives a dangerously clumsy...

I would like to take this opportunity to thank Joe and Michelle at 911 Express Tech for providing me with a business I have grown to depend upon for reliable service and advice. The motherboard finally went down on my HP desktop, but for the last 6 years they enabled me to get the most out of that investment. Just recently I upgraded to 8.1 on a new laptop and immediately found I had problems with compatibility, as usual one call and their advice had me back on track. The wrong service can be a waste of money, time and frustration. When you are making any technical equipment investment make it last to get the most out of your money and experience with the dedicated service at 911 Express Tech. I learned early on, go to another and you will learn to return to their expertise.  Many thanks to all, owners and...