Paperbuzz — Local services in Raleigh

Very very very sad and upset to start working on addressing my invitations that I had made by Paperbuzz tonight and took everything to find out there are black marks all over the invitations, there are not enough rsvp's, they over sent rsvp envelopes. I already had to wait because they messed up the first time and got the wrong envelopes in since they were supposed to be ready at the end of December and I did not get them till into the 2nd week of January. Which I have to send my invitations out Monday at the absolute latest on Monday. There is now NO time to fix the problem. I went to this place because of the good reviews and I couldn't handle ordering online. However I think online may have been better. I will calling first thing in morning to see what they are going to do but in reality what can be done. I already had an anxiety attack/break down. I am not sure who is not going to get invitations now and the ones that do are going to think they came from Walmart. Sorry but wouldn't recommend for...

Paperbuzz may be the most fun store in Raleigh! There are so many cool items—candles, bags, jewelry, picture frames…There are always fun things and I can always pretty much find something for anyone. It’s a little harder to find gifts for men there, but they’ve stepped up their game with some cool men’s belts, bar ware and some skincare/soap lines. The cards are hilarious and unique and the prices on the cards are much better than you’d find for a generic card at Target or a drugstore. You can order custom stationery and invitations. They have free gift wrapping that’s super cute. The baby/kids clothes half of the store is incredible. You can’t find clothes like this anywhere else in town. There’s a wide range of prices on the baby stuff, so it’s always my go-to for gifts. I have always found the staff to be super helpful, even at busy times in the store. The vibe in the store is much more relaxed and welcoming than some of the other gift stores in North Hills. There really is something for just...

The customer service and response from this place is awful! I called once and spoke with a person to know what stuff they carry from Kyte Baby. She mentioned that she didn’t have time to look and I can come down to see them in the store, if I like. I told her that it’s a 45 mins drive one way for me and I’ve a little baby who has eczema and only wears this bamboo line of clothes. I just need to know so I can decide whether or not to drive. She essentially said good luck and hung up. I called again more than 20 times, in a matter of 3 weeks, it goes straight to the mailbox and plays a 4th of July voicemail greeting. And I left multiple messages on their social media and voicemails about a specific brand they carry and what they have in stock. This would save me 45 mins of drive time one way. I got zero response whatsoever. In this digital age you gotta step up your game. It’s a basic courtesy to give a call back or send a message. I’ll definitely take my...