Southern Dermatology Skin Renewal Center — Local services in Raleigh

For me The women who work at the center were all very cooperative and nice but the halo treatment was highly ineffective. It is billed as a cure-all and while I know that more than one treatment is recommended I was told I would see positive results from the one treatment. Not only did I not see the results but My close friends did not see any results. This was very disappointing and expensive. Coloration, (redness)fine lines and wrinkles were not effected.Deeper wrinkles were unaffectedBut truthfully I didn’t expect anything positive because they are deep.If anything I now have a couple of red marks where my 11 lines are because the practitioner was Overly zealous.The 11 lines are no way Effected. . Further for a procedure that is billed as minimally painful I had two weeks of Pain and discomfort. Perhaps the lack of results is because I am in my mid 60s and perhaps one has to start this earlier to have any effect whatsoever. If I were to give the results of the procedure a Mark it would be negative one star. The only reason I give it three stars is because the women in the office were trying. I am sorry to have to write this review at all. However it does not negate the fact that I spent $1000 for basically nothing. I am being very specific here because I think The few womenWomen in their 60s who read this andwho are considering this procedure should know...

I am sorry, but I don't agree with a comment that says " knowledgeable staff" . I was seen by a doctor for my Melasma problem. The doctor did not even use the translucent lamp to check my skin at first. He used the lamp after I asked the nurse to tell me where I should apply the TriLuma cream, which of course was a wrong prescription. They are the professionals, they are the dermatomogists, and they should have known better that I was skin type 5 and the cream does not work for that kind of skin!!! In conclusion, I spent 200 for nothing!!! well actually for making more damage to my skin. I applied the cream and it did not do a minimal effect, instead, it gave me white patches around my melasma ( and it is not Halo effect) I still have the discoloration, almost after 2 months that I discontinued the cream.

I decided to go to this clinic because it had good reviews, well, I am glad for the other people who have had good...

Skin renewal center never answers the phone. Gives you the run-around on appointments. Impossible to book even when you call months in advance. Front office staff only talk in double-speak, gaslighting you about not being able to get an appointment even when you call months in advance. Stories range from "you need to call a month in advance" to "you should have called more than 3 months in advance." I once tried calling 6 months in advance and was told they don't book that far out.

I'm not sure they even know how to use a calendar - when you provide available dates, they counter with dates that are not what you provided/can attend.

It's a real shame - the providers are really good here - however the front office staff and management have no professionalism whatsoever.

Considering that all procedures here are pricey and cash up front, you think they'd be a little more professional to...