Exceptional Long-Distance Service and Timeless Craftsmanship: Our Rave Review for Art of Jewelry
Four years ago, my husband and I had the pleasure of visiting Art of Jewelry to put the details of our dream engagement ring on file. Little did we know that when the time came to make the purchase, they would execute the design with absolute perfection. This experience, combined with their impeccable long-distance service for our wedding bands, has left us truly amazed and grateful.
From the very start, Jen and Ian both demonstrated their commitment to exceptional service. Four years ago, they took the time to understand our vision for the perfect engagement ring and meticulously recorded every detail. Fast forward to the present, and when my husband contacted them to make the purchase, they flawlessly executed the design we had envisioned all those years ago. The ring's beauty and craftsmanship exceeded our expectations, and it perfectly symbolizes the love and commitment we share.
As we planned for our wedding bands, the distance between New Jersey and Ohio posed a logistical challenge. However, Art of Jewelry rose to the occasion and provided outstanding service despite the miles between us. We made our wedding band purchase via email and phone call, and their responsiveness and willingness to accommodate our needs made the process smooth and stress-free.
The level of craftsmanship and attention to detail in our wedding bands was on par with our expectations. Though we couldn't be present physically in their store, they ensured that we were involved every step of the way, answering our questions and addressing any concerns promptly. The personalized experience we had, even from afar, is a testament to the dedication and passion Jen and Ian have for their craft and their customers.
When the day arrived for our wedding bands to be delivered to our home in Ohio, we were filled with excitement and anticipation. The moment we laid eyes on our rings, we were in awe. Each band was a masterpiece, crafted with precision and care, and they fit perfectly!
We can confidently say that Art of Jewelry has not only provided us with breathtaking rings but also an unforgettable journey filled with warmth and genuine care. Their willingness to go above and beyond to create our dream rings, even from a distance, is a testament to their professionalism and expertise.
If you are seeking a jeweler that combines timeless craftsmanship with exceptional long-distance service, look no further than Art of Jewelry. Their ability to bring your visions to life, regardless of the geographical distance, is a rare find in the industry. We are forever grateful to both Jen and Ian for making our engagement ring and wedding band journey so extraordinary. Thank you for being an integral part of our love story, and for providing us with cherished symbols of our commitment that will be treasured...
Read moreTLDR; Joel and Jennifer run an incredible shop and the process of working with such wonderful people is a privilege in and of itself - but they are also incredible craftspeople and the care and creativity they put into their work is apparent.
Long version: My fiance and I strolled into Joel and Jennifer’s Red Bank location many moons ago with a black opal and a vague idea about turning it into a ring, having read good things but being completely unsure what we were doing or what to expect.
What unfolded from there was a delightful experience, at every step of the way they were incredible about sharing their expertise, kindness and hospitality. It was an absolute blast working with Joel to determine the shape the ring would take: he was incredibly patient in sending designs, revising them and really just collaborating and trading ideas until we were absolutely satisfied with the direction, he really just demonstrated a kind of engaged professionalism that isn’t so common these days. Even more so, they took the time to explain and strongly advocate for certain things (like why you wouldn’t put an opal in a prong setting - it’s really delicate!) that at the time I wasn’t sure about but ultimately led to a result I was much much happier with! It takes guts and integrity to advocate for the better decision through client resistance, and that really stuck with me. In the end, the opal ring we ended up with was incredibly stunning and unique, and of such good, lasting quality.
Beyond everything though, I remember first walking into the shop and them saying: it is the people they meet and befriend in the work they do that matters to them, and they really stand by that. I can say for certain that they carry such warmth throughout their business - and in such a genuine way. I can’t say how many times they were giving of their time, their stories and life experiences, snacks or whatever - we would come in to talk business and just hang out for hours just getting to know them (and they are so outrageously cool). Really from top to bottom I cannot say enough kind things. Their work is beautiful, they are genuine, kind and just really fascinating people - what isn’t to love? If you have any need in your life related to jewelry - do yourself a favor and pay...
Read moreI recently had the pleasure of entrusting a unique and sentimental piece to Ian and Jen at "The Art of Jewelry," and I cannot express how delighted I am with the exceptional restoration work they performed. The piece in question, a depiction of the Celtic goat-man god of fertility, Cernunnos, held immense sentimental value as it was left to me by my late uncle. The restoration process took place in December 2023, and from the moment I stepped into their studio, I was met with a warm and welcoming atmosphere. Ian's passion for his craft was evident, and he immediately instilled confidence with his deep understanding of jewelry restoration and his genuine interest in the history and significance of the piece. Ian's skill and workmanship truly shone through in the final result. The attention to detail and dedication he exhibited in restoring the intricate features of the Celtic goat-man god were nothing short of remarkable. Every curve, every nuance, and every symbol were meticulously brought back to life, preserving the authenticity and beauty of the original piece. It was evident that Ian not only possesses technical expertise but also a true appreciation for the artistry behind each creation. Meeting Jen McFadden added another layer of joy to the overall experience. Her professionalism and friendly demeanor complemented the inviting ambiance of "The Art of Jewelry." Jen's communication throughout the process was excellent, ensuring that I was kept informed and involved at every stage of the restoration. Her passion for jewelry and commitment to customer satisfaction were evident, making the entire journey enjoyable and stress-free. In conclusion, my experience with Ian and Jen at "The Art of Jewelry" was nothing short of extraordinary. The restoration of my uncle's Cernunnos piece surpassed my expectations, and I am grateful to have had the opportunity to witness the dedication and artistry of these talented individuals. If you're looking for a team that combines expertise, passion, and a personal touch, Ian and Jen at "The Art of Jewelry" come highly recommended. They have not only restored a cherished piece of my family's history but have also created a lasting memory of a positive and gratifying...
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