The Barefoot Bride, Bridal, Tuxedos and Prom — Local services in Red Bank

Unfortunately my experience at The Barefoot Bride was horrible. My girls and I went here for there dresses. I have several girls in my bridal party. I made my appointment Dec 28, 2018 and explained how many girls that are in my bridal party (at the time I had 6) they said "No problem let's make an appointment for you." Made the appointment for Feb 2, 2019 @ 10:00 Saturday. I had called a week before the appointment to let them know that I will be having my last girl come (who was now available for that day.) They said to me word for word "We're not allowed that many girls on the weekends." If that was the case why wasn't I informed when I made the appointment. She said "We will work with you anyways." "Do you have a dress in mind' she asked. I said "yes." She asked what dress?" I replied "a Bill Levkoff one shoulder dress." etc. Everything was a go (so I thought.) The day of my appointment all my girls showed up and the manager asked if my name is Kelly (the bride?) I said "Yes." She replied "Ok let me get the dress for you." Comes out with a totally different dress, not the one I even asked for. I showed her what dress I asked for when I had called the week prior and she told me they didn't even have it on the floor/at there shop. I asked if they had another dress that I was looking at they didn't have that one either. She then had told me right after not having the dress that I only have an hour for all my girls. How is that enough time knowing that fact that I had this appointment for a month and a half. She told me she would call that Wednesday to let me know when the sample dresses will come in. I got the phone call on Wednesday like she said, but the news I got was that the dresses wont be in till March. Then 3 days later the girl that I spoke to the week before my appointment had called me asking "When are your girls coming in?" WHAT!!! Obviously no one knows whats going on nor any communication in this place. So if it's this much of a hassle (when I have other things on my plate) to just get sample dresses etc. How much of a hassle is it going to be to get the dresses and will they be right after all is...

Our first experience shopping for my daughter's wedding address was at this wonderful and accommodating salon. What a wonderful beginning! Although we were slightly late and anxious as we entered they immediately put us at ease. Our salesgirl could not have been nicer , more patient and made every attempt to find the perfect dress. We were encouraged to look through the dresses and the price points were quite reasonable compared to subsequenpt salons we visited. Pictures were encouraged , information regarding the dress we loved was willingly given and there was no pressure to purchase. Since this was our first stop we wanted to explore other possibilities. Ultimately, the perfect dress really was one we found at Barefoot Bride and we are returning to place our order. We found that in visits to other stores, high pressure tactics , ""snooty" salespeople or ones unwilling to take the time to try varying styles , (wanting a picture or number of what we wanted which was to explore optuons)left us discouraged and were a complete waste of precious time. This, despite excellent reviews.We encountered disdain at what was a healthy budget, and one Philadelphia shop had soiled samples with material frayed or pulled , certainly not sending a message that their service would be acceptable should we purchase there! They continued to show dresses with exactly what we told them we did not want (strapless for example) Our two favorite shops, Barefoot Bride & another not too far distant, offered belts , adding straps , suggested tailoring and in general supported the vision we had expressed. From Barefoot Bride we learned that it was possible.to enhance the gowns to suit our style. We left feeling excited , so pleased and feeling that we would return.Definitely highly recommend this small but outstanding shop and staff. Only one other store compared favorably ..They too had excellent customer service ,so important when making such an emotional and difficult purchase. Schedule an appointment here ,check out their selection & experience the warm, attentive assistance that is exactly how shopping for a wedding...

Walked in and rudely greeted. To start, me & my friends were shopping in a store near by for our bridesmaids dresses. 3/5 found dresses, so we decided to walk to the next store in hopes we found the remaining dresses for our wedding party.

We informed them that we didn’t have an appointment, which seemed to not matter considering how dead the store was inside. The ladies did not get up to offer their help. They pointed to the section where they held bridesmaids dresses & that was it. Comparing the service to the store next door, this was terrible. Dress stores can be overwhelming & sometimes clients need help with making their decision. We were left to assist ourselves.

From that point, I was already over the experience, but two women still needed dresses so they continued to look. One of the women mentioned they were looking for a dress SIMILAR to the one they saw at the store next door next door & the sales representative said “ We don’t carry the type of dresses they have over there”.

I was very confused about what that meant. We did not go in that store with the expectation of finding the same dress. The dress had a basic silhouette & could be found at any typical dress store. Any good sales associate would’ve tried to assist us with finding something similar, but that was all we received & did not get any help.

By the point, we accepted our business was not welcomed, so we left. It was very disheartening to experience this because the store was beautiful & we were really hoping to make a purchase, but they did not deserve our money at all. I’ve had a friend who got her wedding dress from here & it was gorgeous! So if you find something you like, go for it. But don’t expect the...