TEAK Restaurant & Bar — Restaurant in Red Bank

On Saturday that just passed I went to Teak restraint in Red Bank NJ to celebrate my wife’s 40th birthday and was extremely disappointed. For starters, the food was mediocre at best and absolutely over priced for the quality however, if you can believe it or not, that was not the worst of the experience. I probably should’ve started with how dysfunctional, unorganized and unprofessional the staff is at this place. We booked 2 tables of 8 and 1 table of 10 – so we had a total of 26 adults with us to celebrate my wife’s special day. We had to book the 3 tables separately because for some unknown reason, when calling we got told 4 different things from 3 different employees but ultimately booked with someone that refused to book more then 2 tables for 1 person.

After the subpar overpriced dinner, we were looking forward to dancing and celebrating my wife’s special day. Keep in mind our entire party was 40+ of age, married, has children and are all professional adults just looking to dance a little after the disappointing dinner we just had… we were never so disrespected and insulted in our lives! One-by-one, the staff started to “throw out” our group for no reason whatsoever! It started with my 48 year old brother-in-law who is a History Professor at Rutgers University, and accredited author of several published books and volunteers for special needs children every weekend for the past 15 years getting thrown out. I couldn’t make this up if I tried, the man doesn’t drink! He never drinks! He’s super religious and was truly there to celebrate his little sisters big 40th but was escorted to the exit while using the bathroom for “having to much to drink”. I asked the bartender who I happened to order from several times for myself and wife and tipped her nicely earlier and she confided in me that “the security here plays to much. Many times they throw people out just because they don’t like the way they look”.

I asked for a manager after about 7 people in our party went missing (they were thrown out) and then after asking a second time for the manager from a security guard that I asked this 30 mins prior to, I was asked to come with him and I myself was escorted to the exit and told to leave! I explained that I did nothing wrong I only wanted to speak to a manager and that my credit card and jacket was still inside? I was ignored and not even allowed to retrieve my credit card and jacket! I called my credit card company to dispute the charges and cancel my card right away but what an overall terrible experience.

As I read through the reviews I see this happened to others as well. I’m new to NJ and just moved here from NYC so I’m still learning the area but I learned the hard way with this circus of a restaurant. This is a terrible location and I strongly advise you not waste your time, save yourself and your loved ones your/their dignity and pride by going elsewhere and not supporting this staff of unprofessional hooligans and bullies. Just a terrible,...

Just went here for my birthday. We were early for our 8:30 reservation, everyone showed up by 8:15. They told us since 8:15 that the table before us was about to leave. At 8:30 they were "wrapping up." At 8:45 they were "signing the check." By 9pm we went over again saying it's been 30 minutes of this table "leaving" and now they need to do something because a whole party is waiting 30 minutes for them. They were casually just like "oh your table is ready"….!?! Didn't get us or tell us, we had to go back over to them and then she just sat us. The food was amazing, we loved everything. I would leave a 5 star review based on the food by itself. The service was no more than ok, really not good. He was good in the beginning, but we had a $700 dinner only to be rushed out after only an hour when we waited over 30 minutes to sit in the first place, so they didn't even offer us dessert/coffee/tea and we planned to sing happy birthday, but didn't get to. Our waiter was MIA when I was looking for him to ask for it, but the busboys were nonstop coming up to us reaching to take half-full plates away. I had to tell them multiple times to leave the food alone. We decided to go upstairs because we wanted to still spend time together since we were rushed to leave the table and didn't get any dessert, and they actually made us wait on line and pay a cover charge, again after we just had a $700 dinner, while we watched them let young girls come in from outside without having dinner go straight upstairs without waiting or paying a cover. I understand having "regulars" at your bar, but they ultimately had no sense of hospitality for anyone else. I've been plenty of places that serve as a restaurant and a bar and never had that sort of experience when leaving the restaurant to move to the bar, they're always more than happy to take us straight from one to the other and show gratitude for our business. Also, they had a videographer taking videos of us eating food all night. Every time we put food in our mouths there was a camera in our face. It was extremely annoying and uncomfortable. So my 2 star rating is for the experience I had there even if the...

Customer service was horrible the woman in the front was very rude and not welcoming and the attitude she had was not very pleasant the food is good but the service is overall bad so I don’t think I will be returning again and they also said that they only have two tables for walk in like how? And she told me a table wouldn’t be open until 9:15 and it was 6:00 and then she’s says 7:30 she was basically telling me that people were going to be eating for 3 hours?!

Seriously what kind of owner answers customers that bring money into your establishment as unprofessionally as this one?!? Your responses to unsatisfied guests are outlandish .. I’ve read a few of them and I’ve never in my life seen anything like this, what happened to customer is always right?!? And for your information my 12 year old daughter wanted to leave the review and did so so your response to her shows how you truly do not care about your customers. If a 12 year old kid feels this way about your establishment you my friend have an issue. Instead of trying to smooth things over and do the right thing as a professional business owner would you berate and talk to people so condescending it’s truly disgusting. You should watch out your attitude and the way you handle conflict can really hurt your business I don’t care how good you think your food is there’s plenty of good places in the area that don’t treat their customers with such disrespect !!! You should be ashamed of yourself!!

WOW YOU’RE a truly sick person I won’t even continue this insanity you are completely erratic and unhinged I really feel bad for you. Something isn’t right in your life. I hope you find happiness in yourself so you’re not so mean and rude to others. God...