T.J. Maxx — Local services in Redding

I came in to return items within the return period with proof of all purchases (receipts and cards for item look-up).

There were two people on the register this day. A younger, smiling guy who was happy and relating to his customers and someone named Candy who was not smiling. I got Candy. Instead of giving me a warm welcome, the first thing out of her mouth was, "you need to return ALL this" in a very frustrated voice. Yes.

In the middle of the return, Candy became confused. My husband saw her take two items (totaling $50) that had not been returned to the back table with our other returned items. I pointed this out to her and she stubbornly indicated she had returned them. I persisted, showing her the receipts and she finally double checked herself to see that she had indeed made a mistake. Despite them being VERY returnable, Candy stated they couldn't be returned and I could have store credit. My guess is that she lost track of what she was doing, scanned the wrong items, didn't want to go back through the items again and took a short cut by offering a store credit.

Unfortunately, store credit is the way this store flags problem customers for loss prevention - a way to ban customers and punish them. This was not communicated to me at the time of receiving the store credit and I had no reason to believe something like this would happen to me given I had my original forms of payment with me during...

This place allows for customers to be hostile towards disabled customers and then let's the supervisors come and be rude and hostile on behalf of such customers without any desire to understand both sides of a situation, but only taking the first thing heard as the gospel truth of any matter. They do not provide policy as written and are willing to say things that don't exist in said policy to suit their immediate supervisor personal preference point of view. Honestly, rude staff (supposed supervisor, but remains unclear as staff member miserably failed to establish their role among staff so they could have been just whoever without proper knowledge or training of company policies) that are out of touch with customer service and no ability to resolve any matter effectively, so I would hate to have to get paid to work there since inept supervision is over the poor employees at this...

I wonder if the person that orders the cloths for tj max in redding ca. is a size 0 , I went in to the store for the first time.very nice cloth were beautiful,I found a gorgeous vest there were about 20 of them the sizes on them was Small and XXSmall.that was itall 20 not even a mediumThey have nothing in plus size very unfortunate, If they did I probably would have spent several hundred dollars. If you look around at women in America nowdays women are not small they are med lrg to extra large even XXXLrg. Matter fact 60 percent are x large. Or larger.I would think you would want the reputation of selling to women of All Sizes not just 0 to 10.Its all about making money if you want to make money you should cater to larger women. And advertise that fact. If you"ve notice they now have extra large models in underwear on commercials.Thats because we're living large....