United States Postal Service — Local services in Reedsport

First, I love George and Bryce. Please come back Crystal. However, Clerk 07, aka Kimberly has me wishing I don't get her at the counter every time I go there. Her first week she measured my small bubble mailer as a parcel while quoting me USPS "rules and regulations" because the item had "edges" when she pressed her thumb / forefinger down on the package. On April 7, 2023 she lied and told me my "Only Option" for a small 11.5 oz velum mailer was $6.65 instead of $3.43 which I could clearly read myself on the screen. Two weeks later I went in having to ship a business document that needed Both Certified and Signature Confirmation, which I never got, instead Two Times I got read word-for-word, the Entire hazardous materials statement for a paper flat rate mailer containing one paper inside. I got asked what was inside my Priority Envelope , and if it was a court document, as if it was her business. She bellowed more USPS "rules and regulations" at me regarding what Certified Mail and Signature Confirmation means and when it's appropriate to make use of them. ( I guess she deemed my request and envelope unworthy of signature confirmation herself ). She continued to bellow more USPS "rules and regulations" at me when I requested to take a photograph of my piece of mail because I was "ILLEGAL" taking a photograph inside a Federal Building. (George has corrected this by personally letting me know he has proof that it is okay to take a photograph of my mail inside of a Federal Building ). She kept it up after all this when I requested another employee. She not only was yelling things as they redid the transaction, but began mocking me as I exited through the office doors. I let her know I haven't even left yet, and wait to mock me when I've left the building. She yelled at me again that she can do what she wants. What a confrontational, hostile, vile experience. I just wanted the service I requested and to pay for it. She refuses to wear USPS "regulation" attire and instead comes to work disheveled, and in old worn out tie dye and black tee shirts. Do Not Believe the USPS Rules and Regulations she shouts at you. Ask her for proof and what the USPS Rules and Regulations are about her uniform and what the Code of Conduct is.

This week Kimberly's abusive verbal assaults on a customer were so inciting that the customer had to take a stand for herself. That customer is now banned from ever returning and entering the Post Office building ? !

Why is she still able to be in the position to cause such chaos at our Post Office by being a bully and terror to customers ? Isn't that against USPS RULES and REGULATIONS ?

I took my Priority package to Mail and Ship this past Friday which probably won't even get out until Tuesday because this coming Monday is a holiday. Kimberly is apparently the only clerk at the PO counter every Friday and it feels like being held hostage from making use of the USPS services from our...

I don't know the UPS delivery man's name. He just delivered a birthday present from my sister today. I just want to say thank you. Today is my birthday, my mom is in the hospital and I just found out my step sister passed this morning. I was falling apart by the time he got here and I just needed a hug. I explained about my day and asked if I could have a hug because no one was her. He gave me that hug. I just want to thank him for that and your company for hiring such compassionate people. Doreen Harriman 1958 Scottsburg w Rd, Scottsburg Oregon 97473. Please tell him I will never forget him and his kindness....

After nearly three decades of living in this area, I've encountered numerous issues with the mail service, primarily due to Kip's unprofessional behavior at the front desk. Her attitude has been consistently dismissive and rude, prompting me to explore alternative shipping options. I've tried addressing these concerns, but unfortunately, the problems persist. I hope that in the future, the mail service will take steps to improve their...