Here is the facts. From out o f town, visiting family. Stopped to buy some Rum and whiskey and have an afternoon drink. Met the Mayor, as she took my stool and her "helper" said "you need to move we are doing a ribbon cutting, please move to the other room". Went to the tasting room, I requested a single malt whiskey. Fellow said, "so what do you like, whiskey, scotch, bourbon, irish? I said everything but Irish. He picked up a rum and said try this. I said I would rather try the whiskey, he placed the tasting cup in front of me and went to the ribbon cutting. Here is some thoughts from a consumer and someone that was going to purchase multiple bottles. When a guest requests a tasting, it is okay to open dialog up, but first and foremost, give them what they request, they probably want to purchase it. Second, ribbon cuttings are great! But if you have to be away from your customers offer them something to feel included. Would have loved to try the products, have a drink, but you neglected 4 customers, placed yourselves over the consumer and I am not at all impressed with the decorum of the Mayor. When is the...
   Read moreMan oh man we must have picked the wrong time again! Totally ignored in the tasting room moved to the bar ordered one drink. Was asked to leave because of an event. Ended up leaving with nothing. Wanted whiskey and drinks. Oh well won’t...
   Read moreEnjoyed the handcrafted...
   Read more