Walgreens — Local services in Rexburg

I ordered some photos online to pick up. They were ready in less than an hour. I went to pick them up and was told I needed a release of liability or copyright to buy the pictures. Either of those things or a CD the pictures are on.

So I left. Drove back with the CD. They still would not sell pictures of my son to me because the CD didn't have a release of liability or copyright. Well if I had known that's what was needed on the CD I wouldn't have wasted my time. After speaking with the manager he could care less about me or my issue and sent me on my way telling me no one would sell them without a release. I called Wal-Mart and just picked up my photos no questions asked.

Their online ordering service says nothing if needing proof of ownership to print. It requires that you acknowledge you rightfully own and are allowed to print and that is all. When I asked why this wasn't enough evidence for them, the girl helping me shrugged her shoulders. She said that doesn't prove I did have the right to ownership. I explained "So because I'm probably lying that's why it isn't enough?" To which she agreed.

Needless to say, I won't be going back to Walgreens anytime soon. Not only did I waste one trip, but I wasted two trips. And both the girl working at the photo counter and the store manager could care less. Well at least the cashier was friendly and wished...

Just got back from Walgreens pharmacy and once again the employee I spoke with was rude and unfriendly. He answered my question, but with a complete look of boredom and irritation. I have been going to this pharmacy for over a year and a half since my family moved to Rexburg. I’ve had good experiences in the past with Walgreens. I was hoping it would be the same here. Unfortunately, it has not been. The pharmacy staff at the Rexburg location are consistently rude, unfriendly or dismissive. They act as if I’m putting them out to fill my prescription. I have witnessed others being treated this way as well. I know we all have bad days, which is why I have stuck around as long as I have, but this is occurring more often than not and with multiple employees. There are a few who are wonderful but they are definitely few and far between. I don’t like leaving negative reviews but I’m hoping this will bring some sense of awareness to owners and managers of this pharmacy and invoke change. People don’t need to be treated this way, especially when they are paying for a service. I’ll be taking my...

The day staff for the pharmacy are the worst I have ever had to deal with. They regularly will mess up billing the insurance, forget to fill your order, or take forever to fulfill your order. Also the day staff at the pharmacy are fairly unprofessional when it comes to customer service. They forget to send in insurance authorizations. They tell you bill is higher than it is. Then when you ask them to arrange your insurance correctly they get combative.

That said, the evening staff is much better. The Walgreens finally hired a competent pharmacist. I think she is from Oregon. She generally works nights. When she is working things seem to run a ton more smoothly. Customer service is excellent. Orders are done on time. They always bill correctly. This new pharmacist has gone above and beyond to get authorization from my insurance, so I could get my medication promptly. Very pleased with...