Rent-A-Center — Local services in Richland Township

Very unprofessional, horrible customer service, just go to Aaron's, they work with you, worst experience I have ever had with a rent a center location. Will never use a rent a center again because of it, couldn't extend my payment for a couple of weeks due to missing work becuase my three year old was injured with a skull fracture and brain bleed and had to miss work becuase we were at childrens hospital in pittsburgh. Finally after arguing for 15 mins we came up with a solution, but it shouldn't have even gotten to that point. Tone of voice is everything, very intrusive, not friendly at all. Employess need better training. They act like they are the police. 😡 And also it's not like my payment is hundreds of dollars, it's 109 dollars a month. Save yourself the hassle and go somewhere else. Even showed up at my house a couple of months ago for being three days late. 🙃 And in almost a years time, I've only ever been late 2 times, they get their...

Kristin Lucas Store Manager Rent-A-Center Chesapeake Senior Highschool Johnstown-Somerset Area

Worst customer service ever this store need new employees, she talk to me with no respect don’t care that I had a broke washer and dryer for a year a half and didn’t help at all she is the worst ever please look into this person really don’t need to be apart of rent a center business honestly no respect no moral towards no one and lie about everything it don’t make any sense I need everyone to call and report...

Been without a washer for 2 weeks now had to throw out my old one that was paid off and covered under benefits plus because they had no one to come and fix it and their delivery driver wouldn't take it back to the store. Had to start a new agreement for a whole nother washer and that one don't work as well and now I have to wait for them to come and fix it and they are in no hurry but want me to pay for a used washer at...