Belle Isle Moonshine — Local services in Richmond

Decided to check out this place with a group of friends this past Saturday, as I sell the stuff at my local ABC store, it was difficult to find the entrance of the tasting room, and it was extremely underwhelming. Upon finally finding the entrance we weren’t greeted, and felt as if we were just trespassing in a random distillery, second there was no rep in immediate site, it was mostly empty with random music playing. Until a random girl behind the corner stood up and stared at us; No offers, no inquiry, even when talking to her she gave me 0 information about anything, even got interrupted by an online pickup while I was waiting, It was so off. Probably won’t be recommending their tour or trip to the facility….good...

This morning I got an automated email from Belle Isle asking me to review my purchase on their website since it had been 10 days since fulfillment. Since it never actually shipped, and the answers given have been less than helpful, I gave it a 1 star and truthful accounting of what happened. It showed pending but never posted. After 3 or 4 tries, I changed the rating to 5 stars and edited the text. I immediately got an email thanking me for a 5 star review with a free shipping code, and when I checked the website, the review was listed. Checking it now, my review is no longer there, so I guess there is enough time to monitor and remove negative feedback, but not to actually assist the customer with...

Belle isle moonshine is one of my faves local distilleries in RVA. They come out with new flavors pretty often, so you never get bored. However, some of my faves are the OGs. I'm talking blood orange & cold brew.

Also, I enjoy the tasting room! I typically come here to try a new flavor before buying a bottle. The staff is always super welcoming & friendly. It is located in the warehouse, so no bells & whistles. But they have a table inside, and we'll as some benches inside to enjoy your tastings. It's super affordable, and buying your products & merch here is cheaper...