I would like to commend Backyard Living in Ridgewood on their excellent customer service. When the wooden crossbar cracked on an outdoor couch that we bought there several years ago, co-owner Patrick efficiently addressed the issue. After determining that the couch was not repairable, he helped ensure that we received a replacement. During the entire process he was extremely attentive and clearly communicated next steps until the problem was resolved. Given this positive experience I am glad we bought our furniture at Backyard Living and would absolutely patronize them...
Read moreBackyard Living is a cut above. You’ll find a wide variety of quality backyard furniture: dining, deep seating, lounging, grilling, etc. Everything you might need for your backyard you can get from ByL. The level of customer service is unmatched; the personal touch from Tom, Tamika and staff sets them apart. The relationship extends beyond the point of sale, any question or issue you may have will be resolved at any point in your furniture’s life...
Read moreOutstanding Service!!! Our family bought the most realistic and beautiful artificial tree around 5 years ago from this store. Today, we needed help with some replacement bulbs on our tree, and not only did the owner personally help us, he patiently, happily, and efficiently explained all aspects of replacing the lights. In addition, he helped us carry our huge tree to and from our vehicle. Backyard Living is a quality store in...
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