La Bella Pizza — Restaurant in Ridgewood

I bought a deal thru the app TooGoodToGo. I received the wrong amount of food for the price I paid. They offered four slices for 4.99 Or 9.99 for more food ( the app doesn’t specify what). I paid for the 9.99 offer and was given the $4.99 offer when I arrived. I’m new to the app and I was unaware that I should’ve checked what I received. That does fall on me for not checking what I received, but I also feel like the restaurant should take responsibility for giving me the wrong item. I called the restaurant To let them know what happened and they basically put the blame on me 100% and said there’s nothing they can do. When I arrived, they did ask to see my phone at that point, I feel like they should’ve realized what I paid for and give me the correct item but that’s not what happened. The gentleman on the phone said everything was heavily discounted, which I agree and I’m not complaining about that but it’s not what I paid for. I could’ve easily paid for the 4.99 one if that’s what I wanted. I feel like they have both offers on their and just giving people less food no matter what they pay for! Very dishonest...

$26.54 for La Bella’s “thin crust”. From their website order page: “”18" Tavern Thin Crust If your craving thin crust pizza, try our Tavern Thin Crust, same great taste as our NY style, but a whole lot thinner.” Nothing about this description is accurate according to the pizza I purchased. Inside the larger-than-normal pizza box was a disappointing “thin crust” pizza to say the least. First, this was not a thin crust pizza. This was just a regular pizza masquerading as a larger pizza by extending the dough out and not covering the added real estate with cheese and sauce. In fact, this was the largest crust I’ve ever seen on a pizza, period. The dough had terrible texture and was flavorless. I couldn’t even taste the tomato sauce. And what little cheese was on the pizza was flavorless and with an overwhelming amount of oregano. These days I seldom get a pizza but when I do, I want it to be half-way decent to make it worth my while. This pie totally bombed and I will not be returning after giving this establishment my business on several previous occasions hoping it...

I just moved to the area and decided to try this pizzeria out because of the reviews. It was Friday and I ordered for pick up. I ordered the meatball parm pizza (sounded yummy) but they told me they didn't have meatballs tonight. Okay, I ordered 3 other pizzas, garlic knots, a garden salad, and 2 caesar salads. I was told they sold out of garden salads, so I said okay just the caesars then. I got a call back 2 min later to find out they also sold out of caesar salads. This was a FRIDAY night at 6pm. The guy on the phone seemed like he didn't know anything and put me on hold frequently. He told me it would be an hour because they had a large order before me. Okay fine.

After all of that, the pizza was only okay. Also, one pizza was half pepperoni and you can see in the picture that was comical. The garlic knots were also half burnt. Would never order from this...