This place doesn't even deserve one star! My friend brought her inexpensive Timex watch into the store for a new battery. They don't even replace the battery on site with is ridiculous! She was told that the owner would bring it into the city and to pick it up on Wednesday. She was quoted a price of $10 to $15 and that it would not be higher, otherwise my friend didn't want it replaced. When she went to pick up her watch today, she was charged $25 and was told the price was higher because it was a lithium battery. The battery was a CR1216 which sells for anywhere from $1 to $4. Talk about being ripped off........ My advice, stay away from this place as they are not trustworthy! She should have gone to Devon Jewelry in Wyckoff as they are honest and would have replaced the battery...
Read moreYears of jewelry industry experience combined with a keen, creative eye, and a determination to a "sparkly," perfect end result makes dealing with Randi of Red Velvet Luxe a trusting, informative, and positive experience. I stepped back as she warmly, confidently, and expertly guided our son to finding just the right combination of style, quality, $, and sentimentality in the creation of the perfect engagement ring. Creating a ring with Red Velvet Luxe was a positive, happy experience that will always be part of his "happily...
Read moreI wanted to say “thank you” to Randi Janowitz Shinske, owner of Red Velvet Luxe in Ridgewood. Randi did the most amazing job re-setting my engagement ring! She was a true professional and her diamond expertise truly created a gorgeous ring that I will treasure forever! In addition she was also able to restore my old setting so that I could hold on to it for the sentimental memory. If anyone needs any jewelry work, I highly recommend Randi! She is the best!!!! Thanks again...
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