Kruk Cards — Local services in Rochester

My response to the negative reviews and experience with the company.

If you have worthless cards I don't understand why you expect anyone to buy them. If they bought everyone's worthless junk they would be in the same position you are.

Someone else commented "they will rip you off". No one is holding a gun to your head making you sell your cards. If you can't go online and do some simple research then that's completely on you. Also, this is a dealer not a collector. They can't make any money buying something at a collector price. On the flip side you do not have the massive collector resource that they have.

It's all about time. Do you want to spend the time boosting your ebay ratings, finding the right collector (which can take months), going through a 30 day paypal money hold for being a new seller, paying shipping cost, and then providing customer service? Or, do you want a quick sell, collect your money and not worry about all that?

I have bought several lots from this company on eBay and always got a good price. The shipping takes a little longer because of the item sizes but has been as quick as feasible possible.

It's a good place to find some cool stuff and has helped me make good money in my local market.

Don't come here and leave a negative review because you're trying to sell cards your local thrift store...

I can tell the people who left bad reviews didn't take the time to contact Kruk Cards prior to leaving harsh words. If they had, they would be raving about how Kruk went out of their way to correct the issue and make them a satisfied customer!

In a 30,000sqft warehouse full of SKU #'s on every item, sometimes the wrong item gets pulled, or the customer receives something that was meant for someone else, or the inventory was miscounted...but unless you contact them, how are they supposed to know and fix the problem for you?

Those who do take the time to send a message or give them a call end up getting the issue resolved to their satisfaction. The ones that run to Google and leave a bad review (without giving the company an opportunity to right the wrong) remain upset about their experience when whatever the issue was could've been easily corrected!

Kruk Cards goes out of its way to accommodate the customer and keep them coming back for more! If that isn't your experience...it could've been! Maybe try a different approach when there's an issue. They will ALWAYS make it right! Communication...

Trying to sell to them was frustrating and a waste of time. I had a large quantity of complete sets and some unopened material to sell and I was short on time. I decided I would give Kruk a try because of close proximity and my positive buying experiences over the years with them (eBay and Beckett). I contacted Kruk through the website and sent my inventory list. Communication was by email which was fine by me. However they did not decline, nor did they agree to buy my items. They expressed interest but failed to discuss an appointment to view the items. I asked what they might offer, but they would not give me a price. I gave them a price to get the ball rolling and they said we're too far apart. Okay...so where are you at? What's your counter? They still wouldn't throw me a number. It went around in circles for almost two weeks. After the runaround with Kruk Cards I contacted Dave and Adam's Card World. Quickly struck a deal with them and had check in hand in a...