Staples — Local services in Rockland

Best Customer Service ever! I came in with a list of questions and products to find and had best experience through and through... Every question and every inquiry about each product was not only answered but thoroughly sought out to also help me save money and get best quality product for each price point offered.

The associate, who I too think was one of the store manager's, given their full attention and with full patience, kindness, professionalism, knowledge, and time throughout the entire experience/ transaction... They too even help assist with loading up the products in the vehicle...it was windy and very cold outside.

And, so, that is my "Why" I had the Best Experience Ever! And through the holiday hustle and bustle, and too, where I was not the only customer in the store and still was given full attention to my list, needs, questions, and products, thank you.

I do feel I receive best customer service every time I go into this store and it just felt exceptionally special this time, especially during this extra busy time during the holidays... the patience, calmness, professionalism, and best positive attitude came across in every moment of the experience/ transaction, thank you again.

And, SO, Thank you, Thank you, Thank you, I greatly appreciated it and for Staples dedication to providing best quality customer-centered service and products for each price point as well. Thank you,...

Spent over 30 minutes trying to print a document. I’m technologically savvy, I had done it there before in less than 5. This shouldn’t have been an issue. The couple next to me asked the girl working the copy station for some help on the self-serve printer regarding one of the 3 print options. She told them she didn’t know how to help them. I called her over because the screen seemed to be frozen mid-process on my machine and again she had no idea how to help. Then the card reader froze. She was of no help at all, and instead of TRYING to help, she simply walked away without saying anything. So I left. I went back after I calmed down and managed to finish my process on the other machine. Customer service is below what one might hope for, you can spend an entire hour in Staples without even being acknowledged. One time I bought a laptop, and the guy who went to retrieve it for me just disappeared. Then instead of offering me a warranty on my new purchase he stamped it with a big “declined warranty” stamp, before he even offered me the option. Unfortunately, I’ll spend the extra money and buy a printer (definitely not at Staples though) saving myself the hassle...

Ah Staples. Where do I begin? From the memories of when i was a small tadpole clutching my mothers big green guiding hard, leading me to and from the isles. Or from now, where that big green hand is mine, and I guide my own slime covered babies to the big cushy chairs. Service here is impeccable, and the staff act as if they are family to me and my little bugs. Their paper, i like to say,, ‘speaks to me’TM . You see, I used to buy my paper on amazon. But let me tell you. That phlimsy thin paper dose NO justice to those trees out there. Staples paper our herd feel warm in our heart. I am going to tell you a story. Ever Tuesday at sunset, we go up on our big hill over looking forests and fields. We take our big picnic blanket, some candles, our dinner, and a half ream of your paper, and create lasting memories. We all enjoy our meal as the sun goes down, and at the last ten minutes of the beautiful sunset, we fly our paper air plains off into the evening air. They sour in the evening kissed air and as the last beams of sunlight strike the sky, we watch our paper dance. That would never be possible without...