Kendra Scott — Local services in Rogers

I had The worst experience in Kendra I went in to get two of my necklaces cleaned that I have not had for a year and the Woman that was there told me that they were going to Close in 20 minutes and she’ll see what she can do so I told her ok and that I would be right back because I had my 6 months ring inspection over at Kay’s. So I go back to Kendra to see if they were done and the Woman there told me that that’s all she could do for my necklaces because if I wanted them to get to where they were at before, it would take her about five hours to clean and that I needed to go to a Professional jewelry place to get my purchases that I purchased from them to another jewelry place to get cleaned so I went over to Kay’s and the people at Kay’s gladly helped me and cleaned my two necklaces I purchased at Kendra without no charge!! The people working at Kendra’s were more worried to close then to help their customer...

My sister and I went in with the intention of purchasing several necklace and bracelet sets as gifts. Unfortunately, no one greeted us or offered assistance. While we did receive multiple stares, not a single employee approached us. Meanwhile, every non-Hispanic customer who entered was warmly greeted and asked if they needed help. We decided not to purchase anything and left very disappointed and dissatisfied with the lack of service we experienced. I live in Austin and have purchased several times - unfortunately this...

Love the ladies at this store/location. We had my daughter's 10th birthday party there and it was great! 'Our little gem is turning TEN!' ✨️ Lauren was a pleasure to work with planning the party and Kourtney was so sweet and helpful throughout it! They really seemed to enjoy having the girls in the store. 😊 Such a great deal included with a party as well! I would definitely recommend having a party here for your tween/teen...