North Bay Hobby — Local services in Rohnert Park

If I knew the return policy was that I could never return after the box was opened, I would not have bought from North Bay Hobby. Come to think of it he was the one who opened the box at the shop. I spent 700 on an rc car, couple batteries, and charger. I started to charge the battery at home and it exploded, blowing up both the charger and the charging station. I did follow the instructions in the package on how to do the charging and luckily I was not standing next it and it was outside. I called to return the car but he said no returns and he would only work with me to resell since it is a used car. I never got to play with car and do not feel comfortable to charge another battery. Due to the lack of information given to me, the disregard of care for the product malfunctioning, and the lack of customer service I will never shop here again...

I cant give Ed @ North Bay Hobby enough stars, I have bought a few cars / trucks from him and he has helped me through some issues other hobby shop owners would of just looked the other way and said it was my problem and to contact the manufacture. If you are new to the sport or a pro trust me go and see Ed for all...

Very nice little hobby shop that carries almost all the brands. I've been in a few times to grab parts and they have a good stock. If it's not in stock almost always able to order it. Whenever I need something I always check here first before ordering online. When something breaks I always want to fix...