Let me start by saying I went to many locations to get my first watch. I looked for a few weeks to find something that I love and that spoke to me. I have been wanting to start a watch collection for a few months now and the itch got too strong.
There began my search. A lot of the other stores I went to were okay, but didnât really care about what I wanted in a watch, they just wanted to fluff me up to sell me something.
Enters Ben Bridge of RosevilleâŠ..
It was a very busy Saturday and many customers were walking around the store being helped. Shortly after I walk in I was greeted by the manager, Daniel with a warm yet exciting presence. He was very professional in asking what my needs were. He then noticed one of the sales reps became available and introduced me to Savannah to help me find the perfect watch.
I was so happy to have Savannah help me! She was very friendly and down to earth. She was attentive to my needs and curious to find the exact watch I was looking for, in my budget. The perimeters I gave her were âI either want something very simple and not busy on the dial, or something very uniqueâ those are the ends of the spectrum haha
I had a $400-600 budget.
We looked for about 15 minutes, she was so good about hearing what I wanted and giving me options to what could meet what I am looking for. She showed me a few watches that just didnât speak to me and she took note of the things I didnât like.
Then the Stainless Steel Tissot PRX Tiffany Blue bezel with sapphire crystal glass and butterfly clasp jumped at me. I saw this watch and it spoke right to me. That was the one. It was simple and not busy. Clean and professional and can be an everyday wear, yet it was so different because of its Tiffany Blue bezel. This was it. I FOUND THE ONE! Now comes the GULP price.
I looked at Savannah as though Iâm already prepared to go get a 2nd mortgage on my house and give my last penny for this thing and she told me with a smile âThis is the perfect watch. You love it, AND itâs right near the bottom of your budgetâ
Could this be real?!?!
It was.
I got the perfect watch to start my collection, had such a wholesome and fresh shopping experience at Ben Bridge and they surely gained another long term customer and collector. (Go ask for Savannah! She cares and will help you with all of your needs!)
Also⊠THEY GAVE ME A STUFFED BEAR. Haha it came with my purchase and my daughter loves it.
Thank you Ben Bridge for caring about your employees and building a great culture at...
   Read moreWalking into Ben Bridge Jewelers at the Roseville Galleria Westfield Mall with my wife was an experience to remember. I had my eye on the Breitling Navitimer B01 for quite some time but hadn't planned on making a purchase that day. However, the outstanding customer service we received completely changed that.
From the moment we walked in, we were warmly greeted by Daniel. His genuine enthusiasm and knowledge about watches instantly put us at ease. Daniel made the entire browsing experience effortlessâit didnât feel like a sales pitch but rather a conversation with someone who truly loves what they do. His passion for fine timepieces shone through as he patiently shared details about the Navitimer B01, answering all my questions with expertise and genuine interest. The way he explained the features and history of the watch left me both impressed and confident in my decision.
By the end of our visit, I couldn't resist bringing home this stunning timepiece. It's not just about owning a watch; it's about the story behind it, and Daniel played a huge part in making this purchase feel special. The whole experience felt honest and tailored to our needsânever rushed or pressured.
I also want to give a shoutout to Savannah, who was incredibly helpful and accommodating. Her warm demeanor added to the positive atmosphere of the store, further solidifying Ben Bridge Jewelers as a place weâd happily return to.
Overall, the staff at Ben Bridge Jewelers in Roseville create an inviting and professional environment that makes exploring and purchasing jewelry or watches an absolute pleasure. If you're in the market for something special, I can't recommend them enough. Thanks to Daniel and Savannah, Iâm now the proud owner of a beautiful Navitimer B01, and I...
   Read moreI wanted to give a gift of jewelry to my wife. She is not big on Bling, and is notoriously difficult to buy for. She is a lover and rider of horses. So, I thought if I could find something with a horseshoe and then add her birthstone, there would be a good start. The problem is, most jewelers have no idea what a horseshoe looks like. Finding one is something that my wife had already tried to do for many years, in many states and places. Luckily, I was directed to Ben Bridge Jewelers. Even more lucky, I was helped by Eddie. She was amazing and terrific to work with. Even though I donât frequent jewelry stores, she made me feel welcome and comfortable. After a quick search on her part, she came to the same conclusion as my wife regarding horseshoes. I ended up sending her pictures of a shoe from my wifeâs horse. The Jeweler accepted the challenge and made a prototype that was a perfect copy in Sterling Silver. I kept that one for everyday wear and ordered another one in white gold with a birthstone in the center. It took some creativity to get the stone to dangle in the center perfectly. The pendant couldnât be more perfect and unique. We ended up getting a ring and earrings with matching stones of an unusual color of Montana Sapphire. This was when we really found out and came to appreciate the tenacity and quality control that Ben Bridge exercises over vendors that they sometimes use worldwide. For Ben Bridge, customer service and satisfaction is priority number one. A big thank you to Eddie for helping find the perfect gifts. There were several secret phone conversations that she was willing to spend her time connecting with me so I could...
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