Kenny G & Company Fine Jewelers — Local services in Roseville

The best customer service of any jeweler I have done business with. That is not to say that I have not worked with other respectable and reliable jewelers. But, yesterday, I was blown away by the customer care given when absolutely no money was expected to be gained by attending to my needs. Details: I called up Kenny G & Co and told them that my fiancé and I had purchased our bridal set from an estate jewelry dealer. Then, I told them that my fiancé was starting to doubt the integrity of the dealer and believed that the diamonds in my rings were fake. I asked if they would be willing to test the diamonds and determine for certain whether they were genuine. Clearly, my story indicates that we do not have much money to spend on jewelry, but the assistant manager of the store graciously invited me to come in and ask for him personally. When I arrived, he was with another customer. No matter, another salesperson on the floor was equally willing to help, performed two separate tests, and even went so far as to ask me if he could professionally clean my [now officially diamond] engagement ring. All of this was done without asking me for a penny, and as he walked me out, the salesperson treated me as cordially as if I had purchased the most expensive ring in the store. Guess where I sending my future husband when we are in the market for anniversary jewelry? Highly recommend this...

I've been bringing my rings to Kenny G & Co. Jewelers for the past 12 years, and I cannot say enough about the consistently excellent service I’ve received. Even though we moved into the area already married, they welcomed us like long-time customers. Their customer service is always top-notch—professional, friendly, and respectful every time. The quality of their work is outstanding, and I trust them completely with all of my jewelry needs. Kenny G is the only jeweler I trust, and I truly appreciate the 5-star service they provide without fail. I highly recommend them to anyone looking for a trusted, skilled, and genuinely caring jeweler....

I had Ryan from the Roseville Store help me pick out the perfect ring for my then girlfriend, now fiancée! I can’t thank him enough! He’s super friendly, very informative, listens to every word you say and picks out the best designs that best suit your needs! And of course takes into consideration your overall budget! He put together a ring that was a mashup of a bunch of different designs that I brought to him and I couldn’t be happier! My now fiancée absolutely loves the ring and we will highly recommend not only going to Kenny G, but also highly recommend Ryan. As he and the rest of the staff there are very friendly...