Rally House Macomb Mall — Local services in Roseville

I know the store has only been open a short period of time and it's the busy season but there needs to be a lot of attention paid to the layout of the store. Everyone in the store was having a hard time trying to figure out where you had Mens/Womens/Youth. They were scattered all over. If you are going to stock by Sport then you should clearly group and define MENS, WOMENS, YOUTH and not spread things out in so many different areas. If you are going to define a MENS SECTION, WOMENS, YOUTH and then within those sections break out by sport / team. The later would be my suggestion. When shopping that is the first thing someone thinks about. Who am I shopping for and then they decide what they want so then break it down by sport and/or team. Have a separate ACCESSORIES area. You have so many great, fun things that they are getting "lost" on the clothing displays. Very overwhelming. Showcase them in an organized area. I wish this location the best of luck and I will be back to shop. So happy to have you in...

Buyer beware. If you buy an item there is a no return or exchange if you attempt to wear an item to see if you even like the item. Bought an item. Wore it for less than an hour. Realized the material was not very high quality. Attempted to return it with tags, receipt and original bag. Person behind counted said no return and no exchange and referred to a stupid sign/sticker explaining their crappy policy which was covered by clutter. There was zero explanation of this policy at point of sale. Shame on me for bucking Amazon for once to buy from a local brick and mortar. Last time i will ever buy from this store. Good luck when you have to close in 6 months to a year. Oh yeah. Maybe i will shop there again when there is a...

We were back home (from Honolulu) for a family reunion and the girls that helped us that day need a shout out for being OUTSTANDING! Huge help and SO patient. I'm sad I didn't get both their names, but La'shaia was super friendly, helpful and extremely patient with me. They even helped search products online and sending merch directly home to Hawaii. It was great to be back and I'm SO HAPPY to see excellent customer service...