Rail & Anchor — Local services in Royal Oak

I really like this store. Why the 3 stars? Im surprised at the complete lack of communications with potential vendors. I sell handmade art and am from Royal Oak. I have items in other stores (not very close to RO) and I think my art would fit in their store. I tried contacting them by their website, email, instagram, and even stopped in and gave my info to a sales clerk. She was very pleasant and said someone would call. That was several months ago.

Nothing. It's been a year since I've started communications. I've been trying in the most respectable way. If they don't have room for new vendors or they don't think my art would fit their store, that's completely fine. But to not respond at all? Very unprofessional.

I still see posts on Instagram and I get sales emails so somebody is...

If i could rate this place a zero i would. don’t get me wrong it was very cute and one of the ladies that worked there was very nice and welcoming but the other girl that worked there racially profiled me and my black friend while we were browsing for only 5 minutes. the girl wasn’t even subtle with it, she made sure we knew that we were being watched. She was very very obvious, and what made it worst was she didn’t even try to talk to us or customer service us at all. never spoke not one word to us. I find it ironic that this place is “LGBTQ friendly” and that may be true but that has nothing to do with being tolerant on race which my experience today has told me that they lack....

There is a reason Rail and Anchor doesn’t have a single one star review. The creators behind the desk here are scholars in hospitality - to the tea! We love coming here on the weekends. I sell many the same items at my store but my partner and I always have the fun routine of bopping in here and then going to Scout and then Lost and Found. We always leave the store with fun knick knacks and always notice ourself saying “wow, those people really have something great in there”. Keep up the great work guys!

PS I was delighted to find out Union Barber in Ferndale was a part of the Rail and Anchor franchise. That place is very cute too with good vibes and wonderful hard working...