This is just my bad experience — everyone can draw their own conclusions. I took my car in with the check engine light on and told them to check and fix whatever was needed to turn the light off. They gave me a bill for over $2,000. The very next day after picking up the car, the check engine light came back on. I brought it back, and they told me it was something else now, and it would cost $1,500 more.
Obviously, this was a bad experience. They claimed the work came with a 6-month warranty, but it was useless. Their response was that they fixed something, but now it’s a “different issue” — just one day later.
I don’t know much about mechanics, but the original job included a full tune-up. Very...
Read moreIn my experience buying one of their cars, I can say that I received excellent service the whole time. Benny is very responsible, honest, and professional in his work. Over all I want to mention that hi is an honest and trustworthy person and his work confirms that. the work team was always friendly and nice. I was recommended to them and now I can recommend them with the confidence that BR auto service really does offer excellent service...
Read moreOutstanding! Can't say enough good things about BR Auto. My car broke down on Saturday. Dropped it off five minutes before they closed. Monday morning they texted to say it was the alternator. They were very communicative throughout the day with texts and calls and the car was ready later that day. ...
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