I recently purchased a compressor, that burnt up upon the first usage . I went to return the compressor to the SaddelBrook store and was berated and criticized by the manager , I told the manager I just want my money back and I was told I have to pay a restocking fee, when I questioned the manager I was once again talked down to in a derogatory and discriminative manner , I simply stated that this item cannot be restocked it is broken and why do I need to pay a restocking fee. The nasty manager gave me a hard time and I ended up taking the compressor back to the Hasbrouck Heights location, where I was also not taken care of in a pleasant way , instead of refunding me they gave me a gift card and did not charge the restocking fee . I normally frequent the store because I’m a contractor and the store have fair prices on tools , but since I’m treated in such a horrible manner I don’t think I will patronize the stores any time soon . I reached out to corporate and got...
Read moreWide variety of tools at discount prices . My go to for any mechanic. Air tools are very good and wrenches last for a long time. Bought a set of Pittsburgh wrenches and none of them have broke same with the air impact gun still runs like new. I work in a shop with alot of people and see that although snap on tools have the dual warranty the cost can not be justified in my opinion unless it's a special tool and I even saw people break snap on wrenches after a few months. The flashlights are also decent and we'll priced . I had bought a stream light pocket flashlight and bought an extra flashlight from harbor freight to have just in case I lost the streamlight and for the price the streamlight was only a little bit brighter then the harbor freight light and triple the cost.
Point is if you are a new mechanic and are worried about the cost of tools give harbor freight a shot tools are good prices are good and the tool boxes are...
Read moreI may be late to the game on this, but Harbor Freight no longer issues their coupons ( in print or online ) nor do they send their paper mailing book which showed what was on sale. And no more "freebies" with purchase. Apparently this has been the case since Feb/Mar 2021.
I still like shopping there, but not for as many items as I used to. The products haven't changed that much. I did intend to buy an electric lawn trimmer upon my last visit, but did not, when I realized their entire stock was "tool only" in the box, so you need to buy the battery and the battery charger pack, making the advertised price of the tool, not what it seems, not exactly.
And I couldn't find a lawn tool that I could simply plug in with a long extension cord either. Other tools? Yes absolutely. Were there some decent sales? Yes, absolutely. And the staff was as friendly as ever,...
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