Yeah apparently this store has close family and possibly made up people reviewing and giving them more than one star. Unfortunately they’re the only store open past 6:00 PM within reasonable distance of my shop. The service is disgusting and the people that work there are not only rude and unknowledgeable, but also display almost an animosity to people to come in there asking for help. Like the customer is a burden to them that they would have the audacity to come in there and actually need help finding a part. In the many years that I have grudgingly gone into that particular store I have not found a single experience or employee that has stood out in my mind as positive and as someone who qualifies, in any way, to work at an auto parts store. The girl tonight was the icing on the cake for me. I will travel to any other store in this town to avoid contact with that horrible staff that they have at O’Reilly auto parts on the boulevard in St. George. Do yourself a favor... go across the street to Carquest/ABC auto parts or Napa down the street. At least they have something to offer...
Read morei received exceptionally good customer service in my dealings with a gentleman named john at the sunset location and he was super nice and helpful !!!! he took the time to explain to me exactly what tools i needed and how to do it myself and was extremely patient when i had to keep coming back for more parts and advice over the course of 3 day’s . because i’ve had dealings with employees therein the past and they have been kind of short with me and basically talk down to me or chuckle when i didn’t know some sort of basic auto knowledge . so after those experiences dealing with john was a breath of fresh air . i feel that he needs to be recognized for his hard work and great customer service . i will definitely recommend O’reilly auto to all my friends and family and tell them to...
Read moreI dont usually write reviews but I had an interesting experience at this store today and needed to share it. An employee told me I needed to put a mask on when I mentioned I needed a head light for my car. I told him I have a health condition that prevents me from wearing a mask, he then proceeded to help me. Then an older white man, who I hope for the sake of that store isnt the owner or supervisor, came up to me and stated I would need to leave the store if I would not put on a mask. I stated that was against my rights and he stated I should call the cops. Wow, worst customer service of all time. I definitely dont recommend shopping...
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