Mann Theatres — Local services in Saint Paul

Very disappointing experience here.

The theater itself is very nice. Old school (in a good way), cheap enough tickets, comfy seats,...

Unfortunately, during our particular movie, a group of three middle school or so aged kids were on their phones, shouting, literally getting up and sitting on each other, off and on throughout the movie. There's people talking during a movie, and then there's this. I've never been at a movie with anything like it. Anyway. I finally got up and went out to the main area, told the staff about it, and went and sat back down. Maybe another 10 minutes, kids are still doing it, and no one from the theater has done anything. Go out and say something a second time. The lady (I believe the manager of the shift, Amber?) actually came in this time, sat a seat away from them for maybe 5 minuets, during which time they of course behaved, then left again.

The rest of the movie went about the same of shouting and phones from the three, and I wasn't going to bother getting up to complain a third time with no actual response from the manager.

It's really disappointing. I can't hold it much against the kids - even if they should know better, they are still just kids. Everything else about the theater was good, so I'd imagine most peoples' experiences here will be good. But with a manager that cares this little, and so many options for good movie theaters around the cities, I...

Good service but I would not recommend going here if you care about movie picture quality. We sat in Theatre 2 and noticed 3-4 vertical lines on the screen the entire movie (both during the preview trailers and the movie itself). This appeared to be not from the projector but from the screen itself. These lines were noticeable the entire show and especially showed during dark and light scenes. I really want to support local businesses and I truly want this theatre to be my go to theatre. However, the low picture quality detracted my experience and it would be very hard for me to justify going here again. A primary goal of any theatre should be ensuring the highest quality picture, that is why one would go to a movie theatre and not just watch it a TV. But with the lines on the screen, I feel I would have been better off watching the movie on my TV. Are these lines a permanent issue? Is this something the theatre...

This theater is definitely sub-par when compared to many others around the area. While nothing about it is awful, it has a lot of... "quirks" that have made my experiences there less enjoyable than they could've been.

My biggest complaints deal with the screen/projector used in the main theater. It seems as though the projector is hitting the screen a slight angle, which causes the projected image on the left side of the screen to be taller than the projected image on the right side of the screen. Additionally, I've noticed that the image sometimes gets a little distorted, similar to when you look through hot air coming off the flames of a grill.

That being said, the seats are reasonably comfy, the staff members are polite, and it is always clean! The Highland Mann Theater is better than the nearby Grandview Theater, but there are certainly better places to see a movie...