Miniature Market - Cave Springs — Local services in Saint Peters

Back in August of 2024 I preordered the alt covers of all the new dnd 5.5 alt cover books with miniature market. Players Handbook, Monster Manual and the DM’s guide. Got the notification late last week that it would finally be arriving to my doorstep! Receipt said everything was packed and in order. Now as a collector of alt cover books it was a big deal to preorder them rather than try to purchase the books in the aftermarket. (Now these books are going for between $125-$175 online)

Fast forward to yesterday. Box arrives. Missing 2 out of 3 books. I reach out with the receipt (stating it was supposed to be in the box) I get an apology that apparently the books were damaged. So they just shipped the one book with no communication. Got a half hearted refund and the equivalent of 10.00 in rewards. If I wouldn’t have reached out they would have kept my original charged amount. There was zero heads up or communication of the “alleged” damaged books either.

I know this is supposed to be about the game, and not an online stores mishandling. But thought it would be a good idea to warn anyone using miniature market for preorders. Especially if you are a collector. Extremely...

Employees here are helpful. Not "follow you around and pester you" helpful, but "need help? Alright holler if you need need anything" helpful. Great for antisocial chads.

Prices are GOOD. Pretty consistently cheaper than Amazon or rival gamestores. They also have frequent clearance items that are decent prices. 40% off of a terrasque, 40% off of a gargantuan tiamat, just because the box has a little ding.

I primarily go here for D&D but have bought a few 40k figures. Their selection is pretty decent. Decent mix of "brands" of miniatures - nolzur's, warmachines, reaper, etc. They do seem to take a bit to restock once they're out of a particular mini, but you can order online and it only takes a few days to be shipped to the store.

I don't do events, so I can't give any say as far as how their events are. Sorry :(

I like to stop by here and check out the clearance section regularly. I've picked up a few games and more than a handful of minis from clearance that were very good and only had minor issues to packaging/missing very few pieces (if anything is missing they tell you on a sticker/sticky note). My #1 stop for stocking up before a session or when in...

I recently visited The Miniature Market and was extremely disappointed and frustrated with my experience. The prices were outrageously high, with many products marked up to double their suggested retail price. This level of overcharging is unacceptable and left me feeling taken advantage of.

What compounded my dissatisfaction was the complete lack of customer service. The staff were more interested in socializing with each other and with those playing games in the store than in assisting customers. I found myself ignored and neglected, struggling to get any help or information about the products.

This experience was not only disappointing but also quite upsetting. The combination of exorbitant prices and poor customer service makes it impossible for me to recommend The Miniature Market to anyone. It's a one-star rating from me, and I strongly advise potential customers to consider other options where they might find better value...