Rent-A-Center — Local services in Saint Robert

Ever since their old manager transferred they DONT LISTEN and there is NO communication between any of them. You call us there and it's always "Well I wasn't told about it" or "I don't know" or "We'll have Rusty give you a call" there's pen and there's paper. COMMUNICATE with each other for the love of God! So tired of getting things broken and no one ever knowing when we get our stuff back because they were "never informed" of the situation. You came and took the stuff and still charge w/o the replacement being here. How the heck do you not know? Think twice before you go to the RAC here in St. Robert to save yourself a headache. If anything, get 1 thing at a time from them or else you'll never see your stove, fridge or...

I just want to say what an amazing experience I had. I was in a bad bad deal with one of their clients and the client had not been honest. Joe Lainey and Rusty went above and beyond what they needed to. Honestly they could of said tough luck and sent me on my way. Instead they listened to me and made things better for me. I am so grateful for both of these gentlemen. I was able to keep the item and get my valuable memories back. Thank you Joe and Rusty from the bottom of my heart. Grateful grandma here! If I could give them 10 stars they would...

The time limit to process the paper work was over 30 minutes and that's because they called and verified the 4 contact references they required. Despite they had a copy of my drivers license, social security number, date of birth, vehicle tag number, cell phone and home address. I'm not understanding why my friends and family need to know that I'm at rent a center. All this just to rent a washer for 2 weeks because that's how long it will take sears to get the part in and install it. This process is...