Gen X — Local services in Salem

Their store advertises on their storefront that they sell many, many things, including shoes. I poked my head in one day to ask; they do not sell shoes.

However, they do sell lots of clothes. My teenage son was pleased with their selection. We may be buying many of his clothes here in the future.

The salespeople were very helpful in directing us to what we were looking for. They have knowledge on sizing and which of their products shrink a lot, despite being made completely of polyester.

Two things I noticed: their wares are not returnable or exchangeable. Their receipt says "because of Covid."

Also, my son wanted to try things on. There are two dressing rooms, and one was in use. A clerk told us we couldn't use the second dressing room because "the door locks from the outside." We waited patiently for the dressing room to be available.

If your store's major product is clothes, would you not invest in many well-operating dressing rooms and a good return/exchange policy? Still, our visit was smooth and swift. We'll most likely...

This was my worst experience ever at this store or any store for that matter. There were 2 employees in the building, (that I could see) and nobody else, and neither of them (the employees) said one word to me or my husband. Nobody offered to help us at all. They just stood in the middle of an isle near the front of the store and talked to each other. I have never felt more uncomfortable, unwelcome, and unwanted at a place of business, in my life. I used to love this store 10-15yrs ago when I first came here. I even liked it about 3yrs ago when I last visited this store. However, after my horrible experience today, I will no longer ship here. And I won't recommend it to another...

Really awful Customer service, all girls were rude and had a really mad face as if we were doing something to them. We weren't even asking questions or communicating with them, just shopping and minding our business. They do not honor there prices! Big signs that said one price and apereantly they were more expensive and did nothing about it (Not even take off the signs for the next customer). Was NOT EVEN 7:20 and already pressuring that they were closing. All there advertisements say they close at 8:00 pm. Affordable items however it was a horrible experience. They charge your...