Olive Boutique — Local services in Salem

I will not return due to one key issue related to a lack of transparency and my disagreement with how they handled a situation. The store won’t return items that are unused and instead will only provide store credit. This policy might be okay if they were transparent about it, but that wasn't my experience. I bought an item and they were unwilling to return it 20 minutes later. The last person to touch the item was the person at the store when she put it into a bag. They didn’t share this policy at the time of purchase and it wasn’t clearly listed anywhere. Even though it wasn’t shared, they were unwilling to make the situation right. I was just disappointed and let down and have chosen not to do business with them . I feel it's important to share this policy with others and hope corrections are made to make this policy more obvious...

I LOVE Olive!! I’ve been shopping here for years!!! It is a wonderful Boutique with the latest trends and great customer service! Every time I am in the store or shopping via texting or over the phone with them, they are more than helpful and always get me set up with the best stuff! If you haven’t been here yet, it is a must!!!!

Ps.. My husband...

Olive boutique has by far got the best quality jewelry I’ve ever bought. I’ve got necklaces I bought a year or more ago and I have never cleaned them 🤦🏽‍♀️ And they literally look brand new. I went and spent over 150.00$ somewhere else and within weeks they were horribly tarnished. Some items I never even got to wear....