Staples — Local services in Salisbury

NO STARS AWFUL CUSTOMER SERVICE - PRINTER NOT 1 BUT 2 OF THE SAME PRINTER DIDN'T WORK OUT OF THE BOX AND FAUGHT ME ON THE RETURN TOLD ME TO USE MY ASURION ACCOUNT. BOTH LEMONS FIRST PRINTER WITHIN 15 DAYS - WASN'T GOING TO RETURN GAVE ME A SECOND ONE TOLD ME "NOT" TO BRING IT BACK. NEVER RETURNED AND GIVE ME "NEW" RECEIPT SHOWING THIS DAY I BOUGHT ONLY HAD THE OLD RECEIPT. TOOK OTHER ONE HOME INSTALLED DIDN'T WORK AT ALL LIKE PRINTER 1 - HEADING AREA OF BERLIN STAPLES SINCE THEY DID NOT RING UP THE NEW DATE IT WAS OUT OF DATE TO RETURN. SAID IF HE GAVE TO BE AS NO RECEIPT I WOULD ONLY GET 100.00 WE I SPENT 300.00 THEY SEE NO ISSUE WITH THIS THE MANAGER IN BERLIN LOOKED AT THE INVENTORY ON THIS PRINTER AND THEY ALMOST RETUENED ALL THAT THEY HAD RECEIVED. ALSO THE ASURION CAN'T SO FAR FIX IT SO THEY HAVE HAD IT A WEEL BY THE TIME I PURCHASED A BOX TO SEND TO THEM IT'S BEEN 2 WEEKS BUT BEEN SINCE 9-17 SINCE I PURCHASED IT. CORPORATE SAID OH WE CAN'T HELP THE PRINTER WAS NOT TO YOUR STANDARDS - EXCUSE ME I HAVE NOT HAD THE PLESSURE TO EVEN USE IT DIDN'T WORK OUT OF THE BOX NOT ONE BUT 2.... NOW ON AMAZON I WILL NEVER GIVE THEM BUSINESS THIS IS NO FAIR NOT MY ISSUE THE PRINTER DID NOT WORK AT ALL AND THEN A SECOND ONE THE SAME AND ASURION CAN'T FIX IT. THEY EVEN SAID THIS ISN'T THEIR DEAL IF ISSUE FROM THE BOX AND NOT EVEN USED. GOOD LUCK I'M DONE WITH THEM AND BEING REPORTED TO THE BETTER BUSINESS BUREAU BUYER BE AWARE CORPORATE AWFUL ALSO VERY RUDE PERSON HE'S THE ONE SAID SORRY IT WAS NOT TO YOUR STANDARDS.... IT DIDN'T PRINT SAME ISSUE WITH BOTH THE 1 STAR I HAD TO GIVE 1 TO POST THIS COMPANY...

This is by far the worst store I have been to in quite a while. I was there with my wife looking to purchase a printer for our home office. We noticed that there were HARDLY an of the printers that were displayed in stock, we went to the register and the my wife asked if they had printers in the back and she just stated that there is low or no stock, no suggestion of “you can purchase it online or anything” the stock was low and the service was TERRIBLE” and to top it off, I was minding my business and a manager presumptively comes to me and rudely asks “How can I help you sir” and trust me, the tone was not one of concern, it was a tone if “what are you doing here?” Needless to say this store will never get any of our business again, my money...

To dean, and the whole staples in SBY printing department. Thank you so much for helping and being amazing during such a difficult time for our family. This team was able to get a memorial poster done for us for my beloved FIL. Even with a typo on the poster and needing to redo it quickly as the store was soon to closed, they made it happen. No, pushback, just with a smile, no problem. The kindness and caring that was displayed was incredible. We will never be able to thank you all enough for helping us not worry about preparing for one of our most difficult days. Thank you for helping us honor him. The poster came...