Kid to Kid Salisbury — Local services in Salisbury

I visited Kid to Kid at 2:08 PM to sell clothes and was told there was about a 3-hour wait if I waited in-store. I was advised that I could leave my items and come back in 3 hours, so I came back at 5:38 PM, expecting my items to be ready. When I arrived, I was assisted by Peggy S., who informed me that my order had not been worked on because customers who wait in the store are given priority.

This was never communicated to me when I dropped off my items. Had I known that in-store customers were prioritized, I would have made a different decision. When I asked to speak with a manager, I was told, “W W e’re all here,” and no manager was made available. I was then told it would take another hour and a half if I chose to wait—after already waiting three hours.

This was my first time visiting this location, and unfortunately, the lack of clear communication and poor customer service made it a very disappointing experience. It’s frustrating when customers do their part and follow instructions, only to feel dismissed and undervalued. I hope management reviews how drop-off procedures and customer priorities are explained to improve future...

Having been to a dozen consignment shops in 3 or 4 different states, I will say that this is a larger one with a large selection compared to others. They have a lot of like new items but they are not as picky as some other stores when selecting clothing to resell. The prices on some things are great but there are a lot of things that are only $1-3 less than some things currently in stores that are brand new. I have seen lower prices in other consignment shops but this place is definitely worth going to! I could see it being a hit or miss depending on your children's ages but overall, they are one of the few around and they are mostly organized. The shoe section was the least organized. You have to look in each pair to see the size. Perhaps colored tags meaning sizes with a...

Went to Kid to Kid March 18,2024 and my experience was wonderful. I had brought in two new customers who have a daughter and were looking to purchase clothing for their child. The attendant was very nice she introduced herself and welcomed the customers I brought in and offered to help if they needed any assistance. She told us the promo for the store and had a pleasant smile. I was pleased with her demeanor towards us, her smile and the care she showed . I recommend this place for anyone who has kids and need nice clothing shoes ,toys as well as baby items at a great price. They offer great sales and introduce the sale at the door before you shop and send emails when they have promos going on. I love this place and glad to shop with kid to kid what a beautiful...