Healthy Paws & Co. Formerly Oli’s Pet Stuff — Local services in San Antonio

To be fair, I’ve never visited this store. However I did just call inquiring about a certain type of vegetarian canned dog food and spoke with a woman on the phone. For the record, my senior dog has kidney disease and our vet has recommended a low protein diet and vegetarian canned food because their system cannot handle protein anymore. I normally buy a certain brand from my local store but they have stopped carrying it so I was calling to see if anyone else carried it. Upon asking if this store carried a vegetarian canned food, The woman on the phone laughed and said they didn’t carry vegetarian dog food simply because they believe dogs are carnivores and need meat in their diet. I explained to her that some dogs have medical issues and require low protein diets and that my dog was one of those. She laughed again and said she hadn’t heard of that situation or needing to have low protein diets. So I explained that it was something that our vet told us to do, it wasn’t a personal choice. Our other dogs are not on vegetarian diets but obviously if it’s a medical issue it has to be done and it has worked VERY well. I was planning on visiting the store but after her incredibly rude and condescending (and quite honestly uncalled for) attitude even after I explained the situation TWICE, I definitely won’t be going there. Especially if this is their attitude towards potential customers. A simple “no, we don’t carry that” would...

Very unprofessional work from this place. We normally go to Lucy doggy daycare and Spa but decided to try out this place since lucy is fully booked. The receptionist gave us the groomer's phone number to set up appointment and what we need. We mentioned right away with her that "we need a full haircut and full bath for a Siberian Husky that weighted 80lbs". Upon arriving, the groomer ask me what i need, where would I need my husky to be trimmed which is a big red flag for us since I've never been asked like that before. I kindly told them maybe she need trim on her face, tail, belly area. Then I don't know what happen but after a while the groomer told me she have to reschedule because it will take too long to do the services that we originally have the appointment for. The groomer told me she thought it is a small dog. I don't know why she thought 80lbs dog would be a small dog and seem like she doesn't even know what she doing in term of grooming. Never again...

I love this place and so does my dog. The staff is very knowledgeable and helpful. They are never pushy and only recommend what is needed. They have all the premium brands and a whole isle of treats that my dog goes crazy over. They have products that I never knew existed for dogs. I buy everything from Oli's and also take my dog for grooming there which is very reasonable compared to other places. I have recommended several of my friends about Oli's and they have been going there ever since. I have seen the owner there a few times. She's a sweetheart and is very helpful. I will always support small...