WB Liquors & Wine — Local services in San Antonio

This is a real cool place to go. To me, it is a combination of Twin Liquors and Spec's wrapped in one. They have friendly people to help you with something. Which that means, good customer service. Their prices are good compare to other liquor stores like Champion's and Loop Liquor. The only downside would be is that they did not have Finlandia on stock. Bummer! They made up with the prices I had paid for a gallon of Jack Daniel's and a fifth of Crown Royal Black. Will return soon cause they do have some good gift sets they are selling. Hopefully, they would have Finlandia Vodka in stock. If not, will still shop there anyway because of their deals and prices. You have to check them out and see...

WB liquor sold me a cracked bottle and won't even replace it and yes they did crack it not me. An unopened $60 bottle half way gone but it's my fault that they didn't do their job and inspect their inventory before putting it up for sale I too should have opened the box to check but they wouldn't even replace it after I notified them about it. I will never return to a WB liquor ever again I will go to any other liquor store but WB and I will also be recommending everyone I know not to shop there either. Worst customer...

I cannot believe how unprofessional the employee, Ashley, was. She cursed at, laughed at and made a HUGE scene because another customer was questioning the total. I have never seen an employee treat a CUSTOMER like that before. Absolutely disgusting. I strongly advise management to address this so that future customers are not treated in this same way. I can’t imagine this was a one time occurrence. This is how you lose loyal customers. There were plenty of people in the store watching - all baffled by...